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Find a Location

The Neill Company, LLC. has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforThe Neill Company, LLC.

    Roofing Contractors

    At-a-glance

    Customer Reviews

    5/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Existing residential remodeling: Kitchens, Baths, Siding, Windows etc.

    Business Details

    Location of This Business
    114 Willow Branch Ave., Jacksonville, FL 32254
    BBB File Opened:
    11/2/2006
    Years in Business:
    19
    Business Started:
    2/25/2005
    Business Started Locally:
    2/25/2005
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    BBB records show a license number of CAC1818165 for this business, issued by Florida Department of Business and Professional Regulation

    These agencies may include:

    Florida Department of Business and Professional Regulation

    1940 N. Monroe St.

    Tallahassee FL 32399

    (800) 342-7940

    http://www.myfloridalicense.com/dbpr

    BBB records show a license number of CBC1252067 for this business, issued by Florida Department of Business and Professional Regulation

    These agencies may include:

    Florida Department of Business and Professional Regulation

    1940 N. Monroe St.

    Tallahassee FL 32399

    (800) 342-7940

    http://www.myfloridalicense.com/dbpr

    BBB records show a license number of CCC1330042 for this business, issued by Florida Department of Business and Professional Regulation

    These agencies may include:

    Florida Department of Business and Professional Regulation

    1940 N. Monroe St.

    Tallahassee FL 32399

    (800) 342-7940

    http://www.myfloridalicense.com/dbpr

    BBB records show a license number of CCC1328656 for this business, issued by Florida Department of Business and Professional Regulation

    These agencies may include:

    Florida Department of Business and Professional Regulation

    1940 N. Monroe St.

    Tallahassee FL 32399

    (800) 342-7940

    http://www.myfloridalicense.com/dbpr

    BBB records show a license number of 80943 for this business, issued by City of Jacksonville

    These agencies may include:

    City of Jacksonville

    117 W. Duval St.

    Jacksonville FL 32202

    (904) 630-2489

    http://www.coj.net

    BBB records show a license number of 80944 for this business, issued by City of Jacksonville

    These agencies may include:

    City of Jacksonville

    117 W. Duval St.

    Jacksonville FL 32202

    (904) 630-2489

    http://www.coj.net

    Type of Entity:
    Limited Liability Company (LLC)
    Business Management
    • Mr. Douglas T. Neill, President
    • Ms. Tonia R. Neill, Vice President
    • Mr. Tom Davidson, Office Manager
    Contact Information

    Principal

    • Mr. Douglas T. Neill, President

    Customer Contact

    • Mr. Tom Davidson, Office Manager

    Industry Tip

    BBB Tip: Hire a trusted roofing contractor to repair, replace roof

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    06/30/2021

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    DO NOT TAKE YOUR CHANCE with this company. This is the worst company I’ve ever hired. Unwilling to listen and satisfy customer’s complaint. All they care about is money…money from insurance because they know the insurance will pay for it. This shows why this company HAS VERY FEW REVIEWS. DO NOT BELIEVE the 4 or 5 stars rating because that’s how I was fooled. The Neill Co company is NOT BBB accredited when they claim they are a member of BBB on their website. They are NOT ACCREDITED; therefore, they are not a member. They are only registered just like anyone can register to have an account. There is a BIG DIFFERENCE. My advice to all consumers is to ONLY go with companies that are BBB accredited. Most companies claim they’re a member of BBB to make them look good and that is misleading and false advertisement. This company is unwilling to fix the problem due to the lousy and terrible workmanship and craftsmanship. Also, 3 sheets were supposed to be installed and only installed 2.
    Read More

    Customer Reviews

    2 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Carole T

    5 stars

    09/12/2023

    ***************************** We met **** Neill through a chance encounter when he and his Company were putting a roof on a neighbors house. We were so impressed with him as an individual, that we kept his business card, and called him when our home needed a new roof.We were exceptionally pleased with the respectful and kind way we were treated by **** in putting on on our roof. His bid was competitive with the others we received.His roofing crew were polite and very considerate, worked hard, and coordinated beautifully with one another to put the roof on in one day, including cleaning up.**** and his Company absolutely went the extra mile to do a great job, (very unusual these days,) and we very much appreciated everything they did.We absolutely recommend the **** Company, and will use them again on other properties.

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