5 Customer Reviews
Review from Brent K
1 star11/23/2021
Installed part wrong and filled freon for it to all leak out. They wont come back out without us paying for Freon again, including service fees. Also, service technician was vulgar and rude after servicing our home. This company created a more costly problem for us and will not stand behind their work.Review from Carl G
1 star11/06/2021
Been 10 days without heat had 2 appointment this week 1 to 4 Friday came at 7 and leftReview from Vivian R
1 star10/18/2021
They sent a technician here to check my air they charge such a high price on refelling my refrigerant and they even cheat me on how much I need .
Total Air Care, Inc. Response
10/27/2021
Total Air Care diagnosed that the unit was leaking. We need to replace the evap coil. We have an invoice signed by the homeowner referring to the repairs needed and the refrigerant needed. The home warranty does not cover the refrigerant portion of the repair, that is between the homeowner and the home warranty company. Please refer to them for questions regarding your coverage. They do have plans that cover the cost of refrigerant.Review from Clarence B
5 stars09/25/2021
My AC went out on Wednesday afternoon. I called Total Air Care and they came out the next day. The technician was fantastic! He was able to diagnose and repair the machine within the first 40 minutes. He then examined and serviced both the inside and outside components to make sure that there were not any other issues. He was professional, experienced and efficient. The cost for the visit and repair was very reasonable. I will use and recommend them for all future HVAC issues.Review from NEAL
1 star09/24/2021
I will give them zero stars if I could. Please do not call this company to provide any service to you I used them for AC services don't waste your money or time. Long story short their technicians do not have the knowledge to diagnose the problem. I had a totaled of four technicians come out just to make the problem worse and their customer service is extremely horrible. I had to call another AC company to fix what they refused to fix after the technician ruined parts that had to be replaced. Please do not use this company it stresses me just to talk about my experience with them. NEVER EVER AGAIN!!!
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