Skip to main content

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.
Better Business Bureau®
Resources for Businesses
Better Business Bureau

          Additional Information

          Not BBB accredited

          The Roof Duck, LLC

          View full profile
          Location of This Business
          3948 3rd Street South # 195, Jacksonville Beach, FL 32250
          BBB File Opened:
          2/26/2014
          Years in Business:
          13
          Business Started:
          12/1/2010
          Business Started Locally:
          12/1/2010
          Business Incorporated:
          12/8/2014
          Licensing Information:
          This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
          BBB records show a license number of 1000059166 for this business, issued by City of Jacksonville

          These agencies may include:

          City of Jacksonville

          117 W. Duval St.

          Jacksonville FL 32202

          (904) 630-2489

          http://www.coj.net

          BBB records show a license number of CCC1330963 for this business, issued by Florida Department of Business and Professional Regulation

          These agencies may include:

          Florida Department of Business and Professional Regulation

          1940 N. Monroe St.

          Tallahassee FL 32399

          (800) 342-7940

          http://www.myfloridalicense.com/dbpr

          Type of Entity:
          Limited Liability Company (LLC)
          Alternate Business Name
          • The Roof Duck ©Watertight Roofing Systems LLC
          Hours of Operation

          Primary

          M:
          7:30 AM - 7:30 PM
          T:
          7:30 AM - 7:30 PM
          W:
          7:30 AM - 7:30 PM
          Th:
          7:30 AM - 7:30 PM
          F:
          7:30 AM - 7:30 PM
          Sa:
          9:30 AM - 2:30 AM
          Su:
          Closed
          Business Management
          • Mr. Alan Ross, Owner
          Contact Information

          Principal

          • Mr. Alan Ross, Owner

          Customer Contact

          • Mr. Alan Ross, Owner
          Serving Area
          • 32082
          • 32250
          • 32266
          Products and Services
          Jacksonville Metal Roofing, North Florida Metal Panels, Metal Roof
          Payment Methods
          • Check, Visa, Mastercard, Cashiers check, Money Order, Cash
          Refund and Exchange Policy
          • If a problem ever occurs, the homeowner shall promptly notify The Roof Duck in the event that the problem is due to workmanship or defective materials, The Roof Duck will rectify the situation at no charge to the homeowner for the duration of this warranty. However, should repairs be necessary which are not the result of defects in workmanship or materials provided by The Roof Duck, reasonable charges will be incurred for such repair and/ or inspections. Repairs and/ or inspections completed by The Roof Duck for defects not caused by workmanship or materials shall be paid within 30 days from date of invoice, failure to pay will release The Roof Duck from any obligation under this warranty and customer shall, thereafter, have no legal right to make any claim or seek any remedy against The Roof Duck whatsoever. This warranty is limited to defective workmanship and materials provided by The Roof Duck and shall not apply to any other defects in the roof, including but not limited to those caused by improper construction of the dwelling or base upon which the roof is laid, such as warped sheathing boards, cracking or undue expansion of the roof deck or building. Nothing in this warranty shall be construed to cover any damages to the dwelling or contents thereof, past or present mold and or abatement, after completion of the roof. The Roof Duck shall have
            no obligation to perform any work or services under this warranty until the work and materials covered hereby are paid in full. Should customer fail to pay, or become past due, The Roof Duck shall have no obligation to perform any work or services under this warranty until customer’s account is made current. After completion of the roof, no HVAC equipment, radio or television aerials, satellite dishes, framework or signs, water towers, sprinkler systems, vents, skylights, lighting, electrical conduit, electrical wiring, solar & heating units, additions or any other type of roof penetration shall be installed thereon unless The Roof Duck is first notified of such installation and be given the opportunity to make and charge for proper sealing to roof surface. Should one or any combination herein stated be performed prior to notifying The Roof Duck shall have
            no obligation to perform any work or services under this warranty. 
          Referral Assistance
          • Florida Department of Business and Professional Regulation
            1940 N. Monroe St.
            Tallahassee FL 32399
            Phone Number: (800) 342-7940
            http://www.myfloridalicense.com/dbpr
            [email protected]

          Alert

          See What BBB Reports On

          Alert

          The Roof Duck's advertising displays the BBB Accredited Business seal and/or includes claims of BBB affiliation.  This business is not BBB accredited and our policies prohibit such references.

          Contact Information

          3948 3rd Street South # 195

          Jacksonville Beach, FL 32250

          Visit Website
          (904) 345-0663

          Business hours

          9:30 AM - 2:30 AM
          Business Hours
          7:30 AM - 7:30 PM
          7:30 AM - 7:30 PM
          7:30 AM - 7:30 PM
          7:30 AM - 7:30 PM
          7:30 AM - 7:30 PM
          9:30 AM - 2:30 AM
          Closed

          Accreditation

          This business is not BBB Accredited

          Years in Business: 13

          BBB Rating

          A+

          Customer Reviews are not used in the calculation of BBB Rating

          Overview of BBB Ratings

          BBB Business Profiles may not be reproduced for sales or promotional purposes.

          BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

          When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

          BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

          As a matter of policy, BBB does not endorse any product, service or business.