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Complaint Details
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Initial Complaint
07/02/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
March 1, 2023 purchased a 2011 ****** Panamera from Nina imports LLC was promised a warranty and that the car had no external issues March 2, 2023 not even 24 hours since purchase car wouldn't run and was making sounds called the company was told to bring it in and they would check it out it was then taken to their mechanic and the mechanic stated that it was fine being ******** CARE which is owned by the same company. Not happy with the results I told them I would return the car and wanted my deposit back. was told he would fix the car no fee. to no prevail car wasn't fixed and he refused to return my deposit. i called 911 and made a report where I was told to make civil complaint.April 3,2023 a month later the car isn't operable and Mr. ********* refuses to fix the car or return my deposit. He also registered the vehicle and got plates under my name although I didn't have a drivers license , only permit yet was never given to me April 3, 2023 filed complaint April 18, 2020 Mr ********* repossed my car due to non payment/. yet the car was not operable i=and I asked several times for him to take the car back and return deposit.i was racial harrased and acosted by him. i moved to Miami for a new life spent my savings purchasing this vehicle and was left with no c ar and no deposit.Business response
07/17/2023
IT IS A COMPLETE LIE, SO NO COMMENT
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.