23 Customer Reviews
- Date
- Highest Rating
- Lowest Rating
Review from Julie A
5 stars01/09/2024
The Elegant office does not disappoint!Customer service, shipping details and packaging along with fast delivery. Our desk pad was beautiful with very rich leather sides and very sturdy. Much more than we expected. I highly recommend this Company.Review from Philip F
5 stars10/30/2023
Professional, courteous. Highly recommend this company. Companies like this are becoming rarer and rarer in this day and age. Personal service and attention are the hallmarks of retailers like this. PJFThe Elegant Office Response
10/31/2023
Thank you!!!Review from Rachel V
5 stars10/25/2023
We recently renovated an office suite that had been neglected for years and once completed we wanted to improve the professionalism and dcor and found The Elegant office and wow; it made a total difference in the visual appeal and had a dramatic impact immediately. We are elated by the results, and it didnt cost a lot to achieve a more refined office environment!The Elegant Office Response
10/26/2023
Thank you!!Review from Barbara R
5 stars10/14/2023
I have ordered so many desk sets from Elegant Office, because in my home, almost every room is appointed with a desk and a chair..Consequently, I have made numerous phone calls to my friends at Elegant Office to put in my orderI have never been disappointed, but always delighted with their selection of desk supplies, and the quality of their products..I could definitely be won of Elegant Offices star spokesperson for their beautiful collections of desk accessories.The Elegant Office Response
10/18/2023
Thank you!Review from Elizabeth H
5 stars10/04/2023
I just received a desk set from the elegant office, and the desk set is absolutely spectacular. It was sent quickly, wrapped in beautiful tissue paper in lovely boxes, which are almost as nice as the product itself. I called the office to get some clarification about the product before I ordered and the person I spoke with was so helpful. What a unique and well constructed product. I had a desk pad from somewhere else in the past and it fell apart. This pad is nothing like the pads they sell at the office supply stores. The leather is just beautiful. I just called them to place an additional order for other members of my staff. Thank you for making a product that is so well constructed and beautiful.The Elegant Office Response
10/18/2023
Thank you!Review from Amy W
5 stars10/04/2023
Great, high quality product! The customer service team was very helpful and got back to me with quickly with answers to my questions.The Elegant Office Response
10/05/2023
Thank You!Review from Roxanne S
5 stars10/04/2023
Great customer service. Very knowledgeable on their products. Beautifully handcrafted accessoriesThe Elegant Office Response
10/05/2023
Thank You!Review from Terry A
5 stars10/04/2023
We like Elegant Office for many years. Great customer service, products delivered on time, fair price and freindly staff. Need office supplies I'd recommend them.The Elegant Office Response
10/05/2023
Thank You!Review from Max D
1 star07/19/2023
Absolute fraud of a company, full of lies and contradictions. Dont fulfil orders, blame the customer, blame credit cards but dont take any accountability for their own actions. They send unwanted messages to your email. Similarly, my email is now receiving spam emails from office drop shipping websites. Their address is registered to a Publix Supermarket in *******. They are now charging $95 to ship a $10 product that is the size of a golf ball. This company is fraudulent and needs to be investigated.The Elegant Office Response
07/21/2023
We launched a credit card promotion on June 30th, 2023 that offered **************** customers the opportunity to spend $100, get $100 back.. Within hours, our site was swamped by thousands of orders, most placed at the bare minimum required to receive the promotional payout. Many placed multiple orders using the same credit card, or another **************** credit card, shipping to the same address. Unfortunately, the sheer number of minimum orders placed within the first four hours, combined with the misuse of the promotion, is enough to financially ruin our business. As a result, we have been forced to cancel all outstanding orders while we work to resolve the matter in a way that honors our customers and allows The Elegant Office to remain a viable business.We understand that many of you placed orders in good faith and are no doubt upset and disappointed with The Elegant Office. We are disappointed too. Please know that we are striving to work through this issue and ask for your patience and understanding.Review from Ross L
1 star07/17/2023
Placed order on June 30th under AMEX promotion and received a confirmation. Followed up on July 7th as I had not received a ship date or ANY follow up from this company. Then received the following response:"Our apologies but we are unable to fulfill your order, as such, it was cancelled. We launched a credit card promotion on June 30th. Within hours we discovered 100's of fraudulent orders (NOT yours). While we were able to ship approximately 500 orders, we were forced to cancel all additional orders. Your credit card has been credited, though it may take up to five days to see on your statement."They confirmed that I placed a proper order. They confirmed my order was not fraudulent. While I have asked them multiple times to honor the sale and the item that I purchased shows in-stock, they refuse to respond.This company is a FRAUD. They accepted my personal information including credit card data, and yet refuse to send legally valid orders.Nobody should EVER buy anything from this fraudulent company. They scammed AMEX into doing a promotion with them. SCAM. SCAM. SCAM.The Elegant Office Response
07/19/2023
We launched a credit card promotion on June 30th, 2023 that offered **************** customers the opportunity to spend $100, get $100 back.. Within hours, our site was swamped by thousands of orders, most placed at the bare minimum required to receive the promotional payout. Many placed multiple orders using the same credit card, or another **************** credit card, shipping to the same address. Unfortunately, the sheer number of minimum orders placed within the first four hours, combined with the misuse of the promotion, is enough to financially ruin our business. As a result, we have been forced to cancel all outstanding orders while we work to resolve the matter in a way that honors our customers and allows The Elegant Office to remain a viable business.We understand that many of you placed orders in good faith and are no doubt upset and disappointed with The Elegant Office. We are disappointed too. Please know that we are striving to work through this issue and ask for your patience and understanding.
Customer Review Rating
Average of 23 Customer Reviews
Contact Information
5200 NW 43rd St Ste 102-256
Gainesville, FL 32606-4484
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