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Additional Information

Not BBB accredited

Additional Information for Gainesville Regional Utilities

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This is a multi-location business.

Find a Location

Gainesville Regional Utilities has 3 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Gainesville Regional Utilities

      301 SE 4th Ave Gainesville, FL 32601

    • Gainesville Regional Utilities

      PO Box 147117 Sta A-110 Gainesville, FL 32614-7117

    • Gainesville Regional Utilities

      PO Box 147051 Station A 110 Gainesville, FL 32614-7051

    Location of This Business
    301 SE 4th Ave, Gainesville, FL 32601
    BBB File Opened:
    4/7/2000
    Years in Business:
    112
    Business Started:
    1/1/1912
    Business Started Locally:
    4/23/1912
    Alternate Business Name
    • G R U
    Business Management
    • Ms. OCTAVIA M WILLIAMS, REVENUE ASSURANCE SUPERVISOR
    • Ms. AMBER M DITOMASO, BILLING SUPERVISOR
    • COMPLAINT EMAILS, GRU/BBB
    • Mrs. ALANDYA D BRUTTON, CUSTOMER OPERATIONS DIRECTOR
    • MICHELLE E DURANT, BILLING SENIOR
    Contact Information

    Principal

    • COMPLAINT EMAILS, GRU/BBB

    Customer Contact

    • Ms. AMBER M DITOMASO, BILLING SUPERVISOR
    • COMPLAINT EMAILS, GRU/BBB
    • Mrs. ALANDYA D BRUTTON, CUSTOMER OPERATIONS DIRECTOR
    • MICHELLE E DURANT, BILLING SENIOR
    Additional Contact Information

    Fax Numbers

    • (352) 334-3148
      Primary Fax

    Phone Numbers

    Additional Business Information
    Additional Info
    *** Gainesville Regional Utilities has advised BBB that they have no involvement in or relationship with GRU Financial. ***

    Gainesville Regional Utilities has advised the BBB that they been the victim of a fraudulent check scam. GRU Financial has mailed letters to consumers in various regions of the USA that tell the consumer they have won a large sum of money. The letter contains a check that appears to be from Gainesville Regional Utilities. Consumers are told this is an advance on their winnings and is to be used to pay taxes. The consumer is instructed to deposit the check into their personal bank account and then send a money gram to an address in Canada to pay the supposed “taxes”. Gainesville Regional Utilities has advised BBB that they have no involvement in or relationship with GRU Financial. The checks issued by GRU Financial against the account of Gainesville Regional Utilities are counterfeit and will be returned unpaid to the depositor. The consumer will lose the funds used to pay for the money gram.
    Business Categories
    Electric Companies

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