ComplaintsforGreat Clips
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Complaint Details
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Initial Complaint
05/30/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
I went to Great Clips in Gainesville Florida today and when someone was cutting my hair the guard fell off the clippers and shaved a 2 inch by 4 inch balad spot on the side of my head near the top. They still were going to charge me full price but I used a coupon that was mailed to me yesterday. They ended up shaving it all. A few months ago I went to Great Clips in Alachua and someone shaved half of my beard on one side and only saved a quarter down the other side. I said can you shave it so they at least line up when she said she would have to charge me another 20 dollars. I just said to shave my side burns not my beard. I go to Great Clips every month and spend 22-30 dollars.
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Customer Complaints Summary
2 total complaints in the last 3 years.
1 complaints closed in the last 12 months.