Business ProfileforCoastal Exteriors, LLC

Drywall Contractors

Multi Location Business

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Overview

Coastal Exteriors LLC offers interior and exterior home improvement services for painting, stucco, siding, windows and doors, guttering, renovations, room additions, and kitchen and bath remodeling.

Products & Services

Interior and exterior home improvement, painting contractors, stucco, siding, windows and doors, guttering, room additions, renovations, kitchen/ bath remodeling

Business Details

This is a multi-location business.

Location of This Business

12553 New Brittany Blvd # V03, Fort Myers, FL 33907-3625

BBB File Opened:

3/28/2019

Years in Business:

Business Started:

4/5/2018

Business Incorporated:

4/5/2018

Accredited Since:

9/23/2022

Licensing Information:

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

BBB records show a license number of PL18-10070 for this business, issued by Lee County Construction License Board. The expiration date of this license is 6/30/2024.

These agencies may include:

Lee County Construction License Board

1825 Hendry St

Fort Myers FL 33901

(239) 533-8895

http://www.leegov.com/dcd/ContLic/ActCont

BBB records show a license number of CRC1333466 for this business, issued by Florida Department of Business & Professional Regulation. The expiration date of this license is 8/31/2024.

These agencies may include:

Florida Department of Business & Professional Regulation

2601 Blairstone Rd

Tallahassee FL 32399

(850) 487-1395

http://www.myfloridalicense.com/dbpr/

BBB records show a license number of CRC1333466 for this business, issued by Lee County Construction License Board. The expiration date of this license is 8/31/2024.

These agencies may include:

Lee County Construction License Board

1825 Hendry St

Fort Myers FL 33901

(239) 533-8895

http://www.leegov.com/dcd/ContLic/ActCont

BBB records show a license number of LCC20220001205 for this business, issued by Collier County Construction License Board. The expiration date of this license is 8/31/2024.

These agencies may include:

Collier County Construction License Board

2800 Horseshoe Dr N

Naples FL 34104

(239) 252-2400

https://cvportal.colliergov.net/CityViewWeb/Home/

Type of Entity:

Limited Liability Company (LLC)

Hours of Operation

Primary

M:: 9:00 AM - 6:00 PM
T:: 9:00 AM - 6:00 PM
W:: 9:00 AM - 6:00 PM
Th:: 9:00 AM - 6:00 PM
F:: 9:00 AM - 6:00 PM

Business Management

Mr. Alexandr Korzhuk, Owner/Manager
Ms. Viktoriya Korzhur, Owner/Manager
Mr. Sergei Korzhuk, Owner/Manager

Contact Information

Principal

Mr. Alexandr Korzhuk, Owner/Manager

Customer Contact

Mr. Alexandr Korzhuk, Owner/Manager
Ms. Viktoriya Korzhur, Owner/Manager
Mr. Sergei Korzhuk, Owner/Manager

Additional Contact Information

Phone Numbers

(239) 600-3017
Other Phone
(239) 610-5108
Other Phone

Customer Complaints

0 Customer Complaints

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Customer Reviews

3 Customer Reviews

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Most Recent Customer Review

Judith M

11/15/2023

While at one time, this small family biz was 5 star, our experience was anything but. I will give them 5 stars for sales & marketing as initial meetings were good. We met owner, **** in Jan 2023 post Hurricane *** in SWFL, for estimate to replace siding/trim on our damaged home. We received a 62K quote, comparable to others, and decided to sign. We were told it would be ~6wks for materials and take about 2 wks to complete, so we were looking at job done end of April. Given supply chain issues/labor issues post hurricane and changes to labor force availability in FL, we expected delays. What we didn't expect was ghosting, failure to communicate, excuses, untruths and complete lack of acountability for things that went wrong (lost orders, inefficient supplier middlemen, wrong inventory delivered, poor workmanship, no quality control). Sadly, all mishaps that occurred with our job were never acknowledged by owner despite nothing but courteous inquiries on our part. Communication with owner was non-existent at worst and at best, was slow, lackluster and lacksidaisical. So frustrating as we are not ugly or disgruntled customers who act out. Had the owner stopped deflecting our concerns, blaming everything else under the sun, not taking responsibility/accountability and had at least communicated in a timely manner, this project would have been tolerable. This company bit off WAY MORE than they could chew with post Hurricane projects and it shows. There are still workmanship finishing issues that we're just not mentioning as any concerns will be ignored. The caulking job and carpentry are awful. Job site clean up was poor. Owner had a final walkthru w/us. He didn't acknowledge any of the glaring uglies. If our project represents this company's best work, buyer beware. Worst thing in contracting is lack of communication. Owner NEVER, not once, reached out to us first. And it seems he couldn't have cared less. Job completed in Oct 2023, 10 months after deposit. Paid in full

Coastal Exteriors, LLC Response

02/20/2024

First off I appreciate your input as we strive to improve what we do on a weekly basis but I certainly wish you reached out to us first to address any concerns that you might have. Our office staff are great at what they do and are detailed and there is no record of you calling them to get any of this recorded into our system. The last year has been unlike any other and yes we certainly bit off more than we could chew and ****** learned on my part as I never want to go through that again. The supplier issues were legitimate, and we made changes to that issue after your job, just like everyone else they were over worked and under staffed. Having a lead guy that is responsible for quality and is English speaking has also been addressed but I personally walked the job with your husband 6 times to make sure you were satisfied with every aspect and we fixed everything you were unhappy with hence the final payment including the front railings that are not in our scope of work and are rotting and need to be replaced and based on these pictures you have the same issue with the rear railings. The missed siding and any other siding issues Ill be happy to address.

Read 2 More Customer Reviews

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Coastal Exteriors, LLC

Coastal Exteriors, LLC

Business ProfileforCoastal Exteriors, LLC

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Overview

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Coastal Exteriors, LLC

Coastal Exteriors, LLC

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Most Recent Customer Review

Coastal Exteriors, LLC Response

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Customer Reviews

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BBB Rating & Accreditation

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Overview

Products & Services

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Customer Reviews

Most Recent Customer Review

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Local BBB

BBB Reports On