Customer ReviewsforPuppySpot Group, LLC

I decided to purchase my puppy through puppyspot because finding Chihuahua's are very difficult to find a good quaility breader on your own in my area. I went looking through this company and foun a little black Long Haired Apple head puppy. It only took me a minute to decide which one. He has my Name written all over him. He was only three weeks old at the time. Waiting for him seemed like a lifetime. But when he came, He was worth the wait. I was expecting a puppy that had traved from Florida to Texas to be a mess, but he came to me spotless. That little puppy was potty trained when we got him at 12 weeks old. When we got him home all we had to do was notice he was going to the door and waiting for me to look at him. So precious, He came frome the best breeder ever. There are not enough words for me to say thank you for this precious gift of my little puppy.I can't imagine a single day without him. Everone who sees him wants one just like him. You know that I certainly tell them where I got him. He is everthing tha I had ever wanted in a doggie compainion.I would highly recommentd puppy spot for your next family member.

Very happy with service care and quality of pet and breeder

The process of getting my sweet puppy, from Puppy SPOT was seamless...and the staff was very knowledgeable and helpfull..I have recommended them to several people...

Our experience with Puppyspot was fantastic from start to finish. We shopped for and selected our dog on the site, and there was plenty of info to help us with our choice. Delivery was delayed by one day due to weather? but we adjusted and ****** arrived in a safe and comfortable van. The dog itself is very happy and healthy - and we love him.

Puppyspot brought our family so much joy at a time where we desperately needed it. Finding a puppy can be so daunting. PuppySpot made it easy for us to find a puppy we really love and they took care of all the heavy lifting. Our puppy is adorable, cuddly, so sweet with our kids, and as healthy as can be. Our neighbors and friends are constantly saying they want to clone her...and they love to babysit her whenever we need a hand. We have a mini-bernedoodle. We knew we wanted something hypo-allergenic and were thinking goldendoodle at first but also really love the bernese mountain dog...she ended up being perfect - the person who helped us decide on her was very knowledgeable. We aren't allergic, she's full grown at 20lbs, cute as can be...I could go on and on - we love her so much!!

I purchased a Sheepadoodle puppy in 2022. Her name was *****. She was diagnosed with two forms of cancer. ***** expired March 6, 2024. I contacted PuppySpot and they are giving me the run around about their warranty. They are not answering calls nor my emails. They reply twice asking for ***** medical records and I sent them her medical records 191 pages. The last email stated they needed the diagnosis. I sent that information on 4/1/24 and I have not heard back. This company in my opinion is not a reputable company. Who allows breeders to breed dogs with the cancer gene . I was told by the Vet this is not new in poodles. I will continue to contact them until I get results for *****!!!!! Please be aware or your heart will be hurt like mine.

We received a damaged goods puppy. when we got home the day of the pickup our puppy was frightened of everything and everyone. ******* insisted that this dog was socialized. I say he wasn't. He runs from us, hides and we cannot get a leash or harness on him.Puppyspot hasn't contacted me after telling me the breeder socialized the dog. I await the resolve of puppyspot before i go further with this. This is a nightmare. Weve had this do almost 2 weeks and he hasn't been outside yet.

That being said, our experience was fairly poor. It is frustrating to be given a date and time for pickup during work hours consistently. My wife and I work medical jobs where we have patients scheduled out weeks in advance. We made arrangements to be available at the time/date/location given. The day before our pickup, the instructions disappeared from the website. When I called to see what happened, it turned out that the drop-off was rescheduled to the next week because the breeder did not get the dog to the vet on time. The only reason I found out was because I called. I rescheduled patients to be available the following week. This was rescheduled 2 days before pickup day to the next day due to weather. This was not PuppySpot's fault but frustrating. I rescheduled patients a 2nd time. The day before our pickup, the instructions disappeared from the website AGAIN. I called and PuppySpot did not know why our dog was not picked up. I had to call the transportation company who told me that the breeder thought the pickup was next week and the 31 week old puppy "was not ready". Our concerns were elevated to a manager who offered us $100 off the delivery fee but there was no flexibility on their end to ensure our puppy was delivered. We did finally get our puppy the next week but the saga continues.The puppy we received is terrified of humans. He was clearly not socialized enough during his time as a young puppy. He won't let us pet him. He is scared of almost all noises. We cannot hold him to give him a bath. If we walk towards him he runs away. He won't eat treats so training has been tough. We have to keep a leash on him at all times just to be able to collect him in the house for walks or crate training. We are doing everything we can. We are going to work with an Animal Behavior Specialist. He is not a bad dog. He means well and is sweet. The medical paperwork is covered in white out and edited dates. It indicates his rabies vaccine was given on his birthday.

I wanted to write to you sooner, but time just flew by, for that I apologize. Anyway, I just wanted to tell you how happy I was with my whole experience with Puppyspot. From the moment I started the process until I picked Lottie (now Lola) up from the airport everyone was so kind, pleasant, helpful, professional as well as empathetic (I was morning the loss of my previous dog). Lola has been an absolute joy. She is a very special girl; I can't imagine my life without her. She was/is very socialized. I just cannot thank your organization enough. I have spoken to several friends that are interested in getting puppies about your company. I can't give you enough praise now and always. Thank you from the bottom of my heart. Sincerely, Susan M. Cook

My husband and I were heartbroken over losing our bischon that we were looking online for that special pet. When I couldnt decide PuppySpot called me with the perfect pet. They were very helpful and concerned about our wants in a pet. PuppySpot helped us find a puppy close to us and we are very happy with our newest member of our family. Thank you PuppySpot.