Customer ReviewsforFarmasi US LLC
15 Customer Reviews
- Date
- Highest Rating
- Lowest Rating
Review from Beth H
4 stars05/11/2024
The products are great! They dont keep them long enough though! Stuff is always delisting! Receiving the products is at a snails pace! They need to speed up! And its not the actual shipping - its the packing and getting it out the door! Come on farmasi! If you could keep favorite products around and speed up the process of the customers getting them, youd be top notch!Review from Brooke F
5 stars04/23/2024
They are adding more skin care into their products and SPF so some colors have changed. They just opened a new wear house in Miami to better serve us! I’m so exited though I know others don’t like change. I have never had a bad experience with customer service! When UPS lost my package they sent me a new one!! The company did a remodel of their products to look slim line. The changes are rather obvious to me but I have a strong team and we are always willing to help with color matching or conversions from older formulas.Review from Annette A
5 stars11/24/2023
I have been wearing makeup since I was 13 and Im now 62. I truly never thought Id find a company that carried everything for your beauty needs, inside and out, like I did with Farmasi.Cosmetics, skin care, mens line, haircare, weight loss products, toothpaste, and so much more that are cruelty free, toxin free, paraben and gluten free, metal free and so very affordable is what you get with Farmasi!I joined to get my products at 50% off and to sell to help add income to our household by which I make 50% off each sale. Its truly the best company all around.If you want to react the rewards along side of me and get so many free incentives based on how hard you work to earn trips and cruises then please contact me .I promise it will be the best $20 you ever spend!Farmasi US LLC Response
11/28/2023
Thank you for your positive feedback! We're delighted to hear that Farmasi has exceeded your expectations with our comprehensive range of beauty and wellness products. We appreciate your loyalty and look forward to continuing to serve you. If you have any questions or need assistance, feel free to reach out. Thank you for being a valued part of the Farmasi community!Review from Mary Beth M
5 stars11/12/2023
Being in the Beauty industry for over 45 years and having skin over 60, I highly recommend using! That is why I not only use but I also sell these products. If I can help you with getting your skin looking great or with color matching for foundation, please go to my Linktree below so we can chat! Have a Beautiful day ?? Linktr.ee/melizabeautyReview from Susan L
5 stars11/04/2023
I’ve been a Beauty Influencer with FARMASi and have used nothing but their products since 2020. They’re a class act company with great products and customer service. I’ve never had many issues; some products with bottle lids loosening from shipping (even though they plaster them in bubble wrap and tape) it’s more of a carrier issue than theirs….anyway, when I have, or have had customers that had problems, they’ve always been minor but customer service had ALWAYS made it right! These people giving negative reviews guaranteed, are disgruntled former influencers that didn’t go far with the company because they think everything should be handed to them and no work should be required. Move back to Candyland! Because unless you’re born into money, win it, or inherit it, you have to WORK to earn it! Their makeup (foundations) are awesome as well as their lipstick, mascara, skin care, and supplements. Don’t let former, disgruntled influencers change or sway your mind from purchasing their products …the company and their products are great! See for yourself! farmasius.com/susanlowry - Happy Beauty Influencer and Customer since April 2020Farmasi US LLC Response
11/06/2023
Hello *****,
Thank you for taking the time to provide your feedback. We're very happy to hear what a great experience you've had with FARMASI. We're always improving and welcome any questions and concerns to our ******** Services team.
Have a great day!
Review from Lacey Str8
5 stars10/19/2023
As a customer and beauty influencer with FarmasiUS for almost 4 years, I can genuinely Express here that I have never been more happy with products, a company, or any form of employment I have ever experienced. I use products from cleaning, feminine hygiene, nutrition, oral health, skin care, make up, etc. etc.; this is actually why I signed up to begin with; I get all of these products for 50% off. There are always amazing sales going on. And I've never had a complaint from a customer, and any difficulties I have had were resolved fairly quickly. I hate to see all these negative reviews, and I'm grateful I have not had bad experiences.Review from Elba D
1 star03/29/2023
I placed my first order last week. I placed an order for 402 points and thought that was getting the promotion of 2 bags, one pink and one black. I was offered two hats, a set of hair products and the bags on my cart. I did not know that I was only supposed to click on the bags only. I understood that I was getting the 3 promotions. I called today and talk to ********* and Jes at farmasi in *******. I asked them to keep the hats and send me the bags. I am new at Farmasi and no one explained to me how I was supposed to click only on the bag's icon. I got no empathy from ********* or Jes. I asked them for the manager's number and *** said to me that the manager is not working today Wednesday 3/29.2023. I do not understand why they are not treating me as a valuable member of farmasi. I went out looking for clients, sold the product. They both benefit from me going out and finding customers to later resulting in me ordering so ********* and *** keep having a job at farmasi. I have sold for other companies and their customers reps try to be more helpful and friendly. Please help me do the exchange of the 2 hats so I can get the set of bags. Best regards, ***********************. ID ********.Farmasi US LLC Response
03/30/2023
Dear ****,
Thank you for taking the time to express your concerns through the BBB.
As per our policy, once an incentive has been redeemed and shipped out, we cannot accept any returns for free incentive and/or promotional products.
We apologize for any inconvenience caused and appreciate your patience and understanding.
Thank you,
FARMASI
Review from Debbie F
1 star03/08/2023
Horrible! I bought some make up they make it impossible to return it.. samples are superglued on and smell like mildewReview from Karla R
1 star03/05/2023
So I placed a order which order #******** and I Never got it I filed a police report and I they refused to refund me I never want to buy here again I will file a civil law suit if they dont decide to fix this. Please refund me back to my payment method Im never buying here again.Review from Jackie Davila Z
5 stars01/02/2023
FARMASI is one of the few companies I can honestly say that does everything to make sure the field is satisfied. I can see how hard the corporate team works with their prompt responses and constant promotions so that we have all the tools we need to succeed in our business. I am not one of the top selling Beauty influencers but FARMASI always makes us all feel loved.
Customer Review Rating
Average of 15 Customer Reviews
Contact Information
2335 NW 107th Ave Suite 2C01
Miami, FL 33172
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