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          RealJoy Vacations has 1 locations, listed below.

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            Business ProfileRealJoy Vacations

            Vacation Rentals

            Contact Information

            1008 Airport Rd Unit F

            Destin, FL 32541-2486

            Get Directions
            Visit Website
            Email this Business
            (850) 974-0974

            Customer Reviews

            1.27/5

            Average of 44 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            38 complaints closed in last 3 years

            6 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            A+

            This business is not BBB Accredited

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            Businesses in this category

            Years in Business: 14

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Products & Services

            Vacation Rental Property Management and Sales

            Business Details

            Location of This Business
            1008 Airport Rd Unit F, Destin, FL 32541-2486
            Email this Business
            BBB File Opened:
            5/20/2013
            Years in Business:
            14
            Business Started:
            1/1/2010
            Type of Entity:
            Partnership
            Business Management
            • Mrs. Jody LaRocque, Customer Service Manager
            Contact Information

            Principal

            • Mrs. Jody LaRocque, Customer Service Manager

            Customer Contact

            • Mrs. Jody LaRocque, Customer Service Manager
            • Mr. Ryan Olin, COO
            • Ashley Andrews
            • Mr. Jakob Dwyer, Manager
            Additional Contact Information

            Fax Numbers

            • (888) 659-6341
              Primary Fax

            Phone Numbers

            Email Addresses

            Read More Business Details and See Alerts

            Customer Complaints

            38 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            04/01/2024

            Complaint Type:
            Product Issues
            Status:
            Answered
            I booked unit 2002E located at Dunes of Panama on 3/23/2024. RealJoy called me on 3/29/2024 at 3:09 pm, which is less than an hour before the 4pm check in time, about the balcony being closed. Mind you, I live out of state and was a couple of hours away from arriving. They said they wasn’t made aware of the issue until at that time. I opted for a discount to be provided from what I paid. They said they have to talk to the owner for the discount. On 3/30/2024 after I sent them a follow up email and two follow up text messages, they only offered a $50 refund out of a total of $791.82. when I said I would be filing a complaint, they said they could only add additional $30 refund due to fees and taxes having to go to who they need to go to. This is unacceptable. I paid $791.82 total for this booking. That is not a fair refund, as the ocean front balcony is the number one reason why I booked this unit.
            Read More
            Read 37 More Complaints

            Customer Reviews

            44 Customer Reviews

            What do you think? Share your review.

            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Fredrick P

            05/06/2024

            We're in a unit under re-construction. Thank goodness, Real Joy is the rental agency. They have been kind and helpful, making sure we get what we need. We especially appreciate Van and Spencer for making sure our unit was stocked, and Michael for getting internet service for us.

            RealJoy Vacations Response

            05/07/2024

            Hello Mr. ********, Thank you so much for your kind words! I'll be sure to pass them along to Van, Spencer, and Michael. We're happy that we were able to take care of those concerns and ensure a pleasant stay for you. We strive to provide all of our guests with 5-star service!, and your experience matters greatly to us! Should you need anything further during your stay with us, please don't hesitate to let us know. We hope to host you again the next time you travel to the area!
            Read 43 More Customer Reviews

            Local BBB

            BBB of Northwest Florida

            More Info on Local BBB

            BBB Reports On

            BBB reports on known marketplace practices.

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