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Find a Location

MyPhoto.com has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    • MyPhoto.com

      2915 S Congress Ave Ste Bh Delray Beach, FL 33445-7338

      BBB Accredited Business

    Business ProfileforMyPhoto.com

    Photo Imaging
    BBB accredited business

    At-a-glance

    Customer Reviews

    1.67/5stars

    Average of 9 Customer Reviews

    Customer Complaints

    2 complaints closed in last 3 years

    0 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 9/21/2018

    Years in Business: 8

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    MyPhoto provides a fast and easy way to create gifts and decor from photos on your phone! Simply email your favorite photo to [email protected]!

    Today, everyone is a photographer in their own right. We capture hundreds of perfect moments, each with a very personal story. But those stories aren't being fully told. Our photos are forgotten amongst an infinite scrolling camera roll, or stuck in our Instagram feed. We're here to make your special moments real, one photo at a time.

    Products & Services

    Direct Photo Printing on Acrylic, Glass, Metal and Wood

    Business Details

    Location of This Business
    2915 S Congress Ave Ste Bh, Delray Beach, FL 33445-7338
    BBB File Opened:
    12/15/2017
    Years in Business:
    8
    Business Started:
    8/12/2015
    Date of New Ownership:
    8/2/2021
    Business Incorporated:
    8/12/2015
    Accredited Since:
    9/21/2018
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Limited Liability Company (LLC)
    Alternate Business Name
    • Quest Productions LLC
    • MyPhoto
    Business Management
    • Mr. Mark Alfieri, President
    Additional Contact Information

    Email Addresses

    Customer Complaints

    2 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    12/10/2022

    Complaint Type:
    Delivery Issues
    Status:
    Resolved
    I ordered three acrylic photos on December 4th for a total of $194.43. Every uploaded photo is time stamped. I had tried to upload a 30% promo code but it did not work. When I reached out to customer service to honor the code, they claimed the order went through after the promo had expired. I provided irrefutable proof that the items were in fact ordered in the proper promo code time frame. They are still refusing to reimburse me. Order number was SO0276895.
    Read More

    Customer Reviews

    9 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Clement L

    1 star

    04/10/2024

    This site does bait and switch scams with their discount offers. Getting you to order on the provision of a code but not honoring or making you order first without providing the code. Then providing you have ordered and then say you can't use it once the order is made (or it has expired, or you can only use it on first order ... the list of excuses I have on email is quite long). Or saying 'You can however use it next time or we have another offer coming soon.' I do not trust their ethics with customers. The picture quality is fine (it is based on a German company's tech I believe) but it is just the people fronting the US operations (franchise) that I am somewhat dubious about with regards to their business ethics.

    MyPhoto.com Response

    04/11/2024

    The discount mentioned by the customer refers to our first-time order discount. We're truly sorry for any confusion caused by the delay in addressing this matter and any misinformation conveyed to the customer. At **********************, we're dedicated to offering the best possible customer experience. We have resolved this issue with the customer and applied a partial refund to reflect the intended promotion. Additionally, we want to clarify that while we're not a *************** we are a family-owned and operated business located in ************, *******, where we meticulously craft our products.

    Local BBB

    BBB Serving Southeast Florida & the Caribbean

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