Reviews

Review Details

• Review fromJorge P M

  Date: 01/15/2025

  5 stars
  The service and the premium provided were excellent. The communication and inspections were done in a professional manner.

• Review fromDavid G

  Date: 01/13/2025

  5 stars
  So far we have been happy and satisfied with People"s Trust. Good communication, pleasant and knowledgeable.***** G

• Review fromMary B

  Date: 01/04/2025

  5 stars
  I would like to thank you all for your service being friendly and professional.

• Review fromJoe T

  Date: 08/05/2024

  1 star
  I had three homeowner insurance policies with them, and only for less than two months, they cancel all of them with difference reasons.1. leaking valve under bathroom sink. I replaced the leaking valve since the inspection, but they did not even ask me to fix, just cancel the policy.2. Changing coverage (removing medical coverage from the policy) and ask me to sign. I signed it on the same day, but they cancelled the policy next day, saying I did not sign the change, but I did.3. Canceled my another policy, saying that there was water **** at kitchen ceil, roof is not good, but roof was only 2 years old. It seem to me that they just want to cancel homeowner policies, and try to find whatever reason is available. Terrible insurance company to deal with.

• Review fromLD R

  Date: 04/15/2024

  1 star
  Is Negative stars an option? Raised rates from 3k to 8k, never filed a claimever! Until I got letter same as the rest of these folks about roof being too old. Had it inspected and learned a lot of hail damage from 2023 April had affected the roof. Filed a claim, first time in my life, PTI low balled the claim, mailed checks directly to roofer (in error), demanded I pay full cost of repair, 40k! Before they would reimburse! Then raised my rates to 10k! Now flow walking reimbursement! They dont care about you. They are not interested in paying claims and figure they can drag it out! Steer clear of this company and their shenanigans!

• Review fromErnest T

  Date: 11/06/2023

  1 star
  Horrible company! Over charged me 5 yrs then dropped me due to the age of my roof. I redid my roof and they still refused to reinstate me.

• Review fromAnn S

  Date: 11/03/2023

  1 star
  I have been a customer for eight years. I have never gotten a bill online or by USPS. I’ve CONSTANTLY not received any information, bill notices even though I have a greed to pay more for mail service rather than online because I don’t get either. Twice a year when bills are due I got no notice online or mail.. I only receive notices that my home insurance has expired because I have not paid. How can you pay on time when you never get a bill

• Review fromRoberto M

  Date: 07/10/2023

  1 star
  For some context, let me share my insurance premium with People's Trust over the last 3 years:2020 - $2,017.00 2021 - $2,631.00 2022 - $3,164.00 2023 - $10,490.00 ----> 331% increase+I called and requested a callback, it's been 3 weeks and no one has returned my call.How can they increase like this without any consequence? no one has called me back after I requested to speak with someone about this increase.Who's looking out for the consumer?!

• Review fromBilly J

  Date: 06/12/2023

  1 star
  Three weeks after our house fire, they have even started clean up.They changed desk adjusters on ** without any kind of a notice, miss deadlines they set and rarely return voicemails or texts. I'm starting to feel they are either very understaffed or just outright incompetent I had no choice but to hire a public adjuster today.

• Review fromKurt S

  Date: 04/10/2023

  1 star
  I thought *** was the thing that should be feared, it turns out it's my insurance company Peoples Trust is the one to be feared. I was told the *** would be contacting me asap. That still hasn't happened, so I called and told peoples trust that because my roof and soffits were gone and my ceilings had caved in that my A/C unit was not shutting off due to no insulation left and I feared my a/c would break down. So called peoples trust and I was toldI HAD to fix my ceiling, so no more damage would happen and I did. Now I have been served court papers from peoples trust suing me for not letting the *** do the repairs. Never trust peoples trust!!