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Complaint Details
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Initial Complaint
07/14/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
March 12 2022. When I went there I traded in a boat and a car. The car dealer ******** who is a felon he told me that. I brought ****** cash and I can prove all this. I had the worse car experience of my life there. First of all the ad online said the car was ***** then when I got there it went to ******. ******** told me he would give me ***** for my trade in and they gave me *****. They lied and cheated me. They also said I would get another key because the car was used. I it took me 8 months to get my extra key. They also said I would get 4 new tires and all I got were 2. Another lie from ********. I just had to put 2 new tires on. The total cost for a basic q60 was ******!!!!!! They lied to me and said I was getting infinity warranties! I spent ***** on some 3rd party scam warrantys that refuse to fix my car! I made several complaints to infinity corporate!,,Business response
07/25/2023
We are reaching out to the customer to resolve this concern. We have researched all our documents and information and we do not see that the customer has been to our dealership since August 2022. We will offer an amicable resolution to the customer when we determine what is required.
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Contact Information
5501 W. Sample Rd.
Coconut Creek, FL 33073
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Get a QuoteCustomer Complaints Summary
7 total complaints in the last 3 years.
2 complaints closed in the last 12 months.