6 Customer Reviews
- Date
- Highest Rating
- Lowest Rating
Review from Karen B
5 stars06/23/2023
**** organized for his awesome crew to come in and lay ******** tiles for us. This included prep work of concrete board for the foundation. They calculated and laid out the tiles so they had great sight lines and no odd skinny areas. He is a perfectionist and super knowledgeable and it really shows in the final result. His crew is very professional, always showed up exactly on time and cleaned up the areas each day. Next we will use him to do our two bathrooms and stair risers.Review from Mona D
1 star04/04/2023
As a contractor who is meticulous in our work, we've been searching for a tile company whose standards are the same. We met with John, who reassured us his guys were mint. We gave 50% of the contract, and they tiled the master shower and hall bath. The master shower has a half wall, that after tiled, the face wall was on an angle, preventing us from hanging the shower door. We explained the problem, and after several emails and phone calls, we were asked to provide pictures, which we did, showing it out of square. We ordered another box of tile. We were promised a visit to view and repair, but no communication. After several emails and phone calls, Chris said he would schedule a day to come and make the repair. Still waiting. Even worse, John asked for more funds to pay his guys, which we paid after baths were tiled, even though the job still had kitchen tile and stair risers to be tiled. This is very bad business practice. To this day, there's been no communication. I do not like to write a bad review, but this one is deserved.
Review from Becky R
5 stars03/24/2023
I am adjusting my review of Coastal and clarifying my reason for doing so. My original review was made in haste after an angry exchange which should not be the basis of a review. I want to make it clear that the work was excellent (as originally stated) and I would not hesitate to use Coastal again. I appreciate the efforts Chris went to in order to explain what transpired and how he gained my trust & respect.
Review from Ingrid B
5 stars05/14/2022
Coastal Ceramic Tile installed tile in our four bedrooms. The price was reasonable, they were very responsive to our questions/concerns and they worked with our schedule to get the work done.
Polo and all the installers were on time, professional and friendly (even with our barking, anxious dogs).
We've been renovating during the past year and Coastal is a stand-out as the best in every category compared to the multiple contractors we've hired.
We highly recommend Coastal to anyone needing tile work.Review from Michele P
5 stars09/19/2021
We hired Coastal to remove an old garden tub and shower, replace all flooring and build a large walk in shower. They did a beautiful job! John helped with the design, and the job was completed in good time. All of his workers were professional and worked hard and steady. My bathroom is gorgeous!Review from Dick C
5 stars06/08/2021
Hired them to tile a shower floor after pan was replaced. They did a beautiful job. The workers were focused on the job and completed it in a good time. John is great to deal with and it's obvious the owner and crew know tile.
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