Customer ReviewsforLRE Foundation Repair, LLC
26 Customer Reviews
- Date
- Highest Rating
- Lowest Rating
Review from Joseph Y
1 star04/09/2024
I contracted LRE to level part of my driveway and now it is worst. The foundation has sunk more that it was before and I have to spend twelve hundred more dollars to have a concrete company to do the job. I think they took advantage of my desperation for my repairs because the location is by my stairs to exit my house. Joseph YLRE Foundation Repair, LLC Response
04/16/2024
We've carefully reviewed your feedback regarding the driveway leveling project. While we believe we fulfilled our contractual obligations, we understand your dissatisfaction.Despite meeting our obligations, we're issuing you a full refund as a gesture of goodwill. Our priority is customer satisfaction, and we apologize for any inconvenience caused. If you have any further questions or concerns, please feel free to reach out.Review from Rick M
5 stars02/20/2024
LRE just finished repairing my driveway, and I must say they are “ AMAZING” Derrick & Jalen arrived on time, did an excellent job and made sure that I was totally satisfied with their work. I highly recommend this company for any foundation repair work.Review from Pam M
5 stars12/12/2023
Excellent work. Was able to fix our problem ahead of schedule.They were very professional . I would recommend this business.LRE Foundation Repair, LLC Response
01/29/2024
Thank you for the kind words! We appreciate your business. Thanks for choosing LRE!Review from Dana M
5 stars11/30/2023
I chose LRE for my major foundation repair work for my 100 year old crawl space home, because of their exceptional customer service. Had a few bumps along the way in the process, but they were very responsive in addressing my every concern. A very Special thanks to ***** and his crew for addressing my concerns on-site with the upmost goal in providing a final quality product. Also, a big thank you to ****, ***** and *******.LRE Foundation Repair, LLC Response
12/07/2023
Thank you for trusting us with your foundation repair project! We appreciate your patience and understanding throughout the process. We're thrilled to have met your expectations we'll be sure to pass along your kind words to the team. If you have any further questions or need assistance, don't hesitate to reach out. We value your feedback and look forward to serving you again if the need arises.Review from Ray D
5 stars11/22/2023
Excellent job! Went perfectly could not be more impressed with the job that **** and ***** did.I highly recommend LRE FoundationLRE Foundation Repair, LLC Response
11/28/2023
Thank you for taking the time to leave us this wonderful review, ***! We're glad to hear **** and ***** hit the **** for you. We appreciate you choosing LRE. Thanks for being a great customer!Review from carlos b
2 stars11/19/2023
2 Salesman spend over one hour measuring then riding contract !!! I customer agree paid down payment job to be done in 6 weeks from that date !!! 2 works came on that date at 9 am started measuring cracks on cement and talking and text on the phone!!!!! after 2 hours starting the job!!! 3 days later they said would not finish the job to many crack it was part of contractLRE Foundation Repair, LLC Response
11/20/2023
We are sorry to hear you are not satisfied with the service provided. We take pride in conducting thorough inspections and documentation as part of our standard operating procedure to ensure the quality and accuracy of our work. Regarding the issue with the cracks on the concrete, please know that our team always aims to uphold the highest standards of quality and safety in our projects. The assessment of the cracks was part of our commitment to deliver a reliable and long-lasting solution. We regret if this aspect of the contract was not communicated effectively or led to misunderstanding.
We want to emphasize that our team strictly adhered to the contractual obligations outlined for the job. During the process, there were instances where we advised against proceeding with certain additional steps, and we duly communicated these concerns to you. Despite this, we greatly appreciate your cooperation in signing the waiver to continue, allowing us to move forward based on your decision. The unforeseen challenges faced during the job, particularly concerning the additional lift, were discussed beforehand, and our team did its utmost to mitigate these issues. We dedicated significant effort to achieve the best possible outcome within the agreed-upon parameters. If you would like to discuss this matter further, please reach out to our office - **************.
Review from Susan J M
4 stars09/15/2023
Our sales person ******* was great. We had a difficult situation with a lender we were trying to refi with and they insisted this work be done. It was a pool deck that has heaved due to lake erosion but was stable. No real foundation, but still the bank wanted reassurance it would stay that way. ***** the worker showed up promptly on the scheduled day. He assessed the job and was honest in saying he wasnt sure it would work. ( We had heard this from other companies). We told him go ahead. He was very knowledgeable and skilled. Spoke with us explaining what he was doing the entire time. Finished in the time allotted and cleaned up like he was never there. The appraiser said the job was acceptable and we closed on the loan. I would definitely recommend LRE!LRE Foundation Repair, LLC Response
10/03/2023
Thank you for sharing your experience with LRE! We understand that dealing with a lender's requirements can be challenging, and we're glad we could help you navigate this situation. ******* and ***** are valued members of our team, and we're proud to hear that they provided you with excellent service. ******* honesty and expertise are qualities we highly appreciate, and we believe in transparent communication with our customers. It's fantastic to know that the work was completed successfully and that the appraiser approved the job, allowing you to close on the loan. We always strive to deliver the best results for our customers, and your recommendation means a lot to us. Thank you once again for choosing LRE!Review from Michael N
5 stars05/23/2023
The *** team performed two jobs under a well scoped proposal. Both crew leaders and teams did a great job reassuring me, explaining the planned work approach and answered my many questions about the process and materials. Both crew leaders asked me questions ensuring was I pleased with the work completed.Both teams were very professional and respectful. I enjoyed working with the collective team (design/implementation/office). Very positive experience.LRE Foundation Repair, LLC Response
06/07/2023
*******, thank you so much for taking the time to share your experience with us! We are thrilled to hear we were able to hit the **** for you and provide you with a positive experience! We truly appreciate your business, and thank you for being a great customer.Review from Steven S
5 stars05/08/2023
LRE Foundation Repair was excellent! Timely service with expert repairs to my pool deck and porch! Couldnt be happier!LRE Foundation Repair, LLC Response
05/22/2023
Thank you for taking the time to leave such a wonderful review, ************************. It was a pleasure doing business with you. We are thrilled to hear you are happy with the repairs completed to your pool deck, and porch. Thanks for being a great customer.Review from David S
5 stars03/31/2023
Section of concrete driveway lifted and improved drainage from downspout completed. The work was well done, and we are very satisfied with the results. **** S ***********LRE Foundation Repair, LLC Response
04/17/2023
Mr. ************ thank you so much for taking the time to leave us a review. It was a delight working with you, and we truly appreciate you choosing us to remedy your concrete and drainage concerns. We're thrilled to hear you're very satisfied with the results. Thanks for being a great customer.
Customer Review Rating
Average of 26 Customer Reviews
Contact Information
Business hours
Today,8:00 AM - 6:00 PM
MMonday | 8:00 AM - 6:00 PM |
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TTuesday | 8:00 AM - 6:00 PM |
WWednesday | 8:00 AM - 6:00 PM |
ThThursday | 8:00 AM - 6:00 PM |
FFriday | 8:00 AM - 6:00 PM |
SaSaturday | 8:00 AM - 6:00 PM |
SuSunday | 8:00 AM - 6:00 PM |
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