ComplaintsforJohn Novak, Inc.
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Complaint Details
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Initial Complaint
10/13/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
John Novak installed an HVAC system for my upstairs that spews mold into my house and it stops working if I don't back flush the algae out of drain pipe every month. In the past 33 years I have had three different brands of air conditioners, a Rheem, a Lenox, and a *******. The ******* was installed around 2007 for the downstairs and it's still running. NONE of them EVER had a mold problem. I was told by John Novak that it was a problem with the cabinet and basically I'd just have to live with it. I called ***************** and they referred me back to the dealer. I shouldn't have to live with an air conditioner that spews out mold. I'm very disturbed that no one from these companies back up their products.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.