12 Customer Reviews
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Review from Julie W
1 star05/02/2024
Do not value their customers and Wolff Roofing not interested in making their customers satisfied. Poor workmanship on my tile roof. Cosmetically not appealing and damaged the exterior of my home. Refuse to fix their mistakes.Review from Tony R
5 stars09/05/2023
Had ******* power washed and was told I had some cracked tiles, not broken but cracked. **** from Wolff's came out and did a free estimate and confirmed that tiles were cracked and the cement around the roof vents was breaking down. He said I didn't need a new roof nor did I need tiles. He returned and sealed the tiles and patched the holes in the cement around all the vents. I highly recommend Wolff's Roofing as they were punctual, polite and honest. They are my goto roofers. Definitely a five star company.Review from Carol K
1 star07/27/2023
Contracted to install a new roof. Job started and they tore off old roof and tar paper installed. The workers left and it poured down rain, went into the kitchen and had an 1 -2 inches of water on the floor. Called the roofer immediately and they sent the crew back to fix the problem, and take pictures. We thought that as they caused the leak that they would just fix it. Wrong. They refused to acknowledge any wrong doing and wouldn't take our calls or return them. Our house was up for sale and this caused us a lot of stress. Our realtor even tried to get them to fix the problem. We contacted a lawyer and was advised it would not be beneficial for us to retain him because of the time frame and cost. After 2 months of trying to resolve this they agreed to pay only 1/3 of total estimated charges. In order to get our house back on the market we had to spend money out of our own pocket. BEWARE
Review from Steven T
2 stars04/26/2023
Would not recommend, I have had to do more follow up calls and emails that a customer should need to do. They started a job and was told I needed addition sealant on my composite roof which was an additional cost, fine. But when I questioned the price, nicely and asked them to confirm. They cut off communication, calls and emails go unanswered. Apparently you are not allowed to question them.Review from Stacey D
5 stars11/19/2022
They just finished our roof. Excellent communication with *****. Answered any questions I had promptly. Cost was very reasonable especially after the hurricane.Review from Christopher F
1 star10/27/2022
AVOID!! TERRIBLE!! No one showed up. I called and they claimed that they were double and triple booked and no one was coming. I had gotten four confirmation texts from them for the appointment up until the day before. Dont use this company - you will regret it.Review from Irene J
5 stars10/15/2022
Now that weve experienced our first Hurricane ****** we have been seeking estimates for our non-profit clubhouse in **************. The **************** of ************** works all year to raise $$ to give it back to the community! Wolff Roofing has been a Godsend in all aspects of this process. The representative & our insurance adjuster were in agreement that we need a full replacement roof. The team from Wolff came out to tarp our roof until they can get to the job! All phone calls have been handled by office staff with friendly but professional manners! We have recommended WOLFF ROOFING to friends who have suffered damage also because these experienced owners are **************************** They keep communications current & respond to any questions with care & concern. ************ are exceptionalReview from Lee T
1 star08/25/2022
This company takes zero responsibility for it's own actions and is unapologetic. Customer is 100% responsible for all of Wolff's work, including accidental errors. Buyer beware with this company. With so many options in the Sarasota area, please do yourself a favor and shop around. Do not sign anything-ANYTHING until you have a written estimate in hand prior to signing ANY of their paperwork. Read the contract before signing no matter what! Sounds like common sense right? My bad, I trusted them - purposely hired a "good" company - not some Daryl and Daryl... When the going gets rough, the owner just recites his contract and boasts how busy he is and how long he's been in business- good for him... too bad he's so short sighted that he doesn't care about what happened at my house... a roofing nail right through my gas line-- not their fault, not intentionally... it's all my fault because I didn't read my contract well enough. So sad they are proud of themselves for wiggling out of all responsibility. Shame on these guys.Review from Mickey D
5 stars08/17/2022
The simple fact is, the workmanship and customer service stands out beyond anything we ever expected. And for that reason we will continue to recommend this company.Review from Marie B
5 stars06/09/2022
Wolff just put a new metal roof on my very complicated house and it was an amazing experience!!! I have an 85 year old house and they made this difficult process absolutely simple. Thank you to the very professional crew and all the guys who worked it from beginning to end. Recommendation...HIGH
Customer Review Rating
3.08/5stars
Average of 12 Customer Reviews
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