At-a-glance
Overview
Business Details
This is a multi-location business.
- Location of This Business
- 7820 Glades Rd STE 175, Boca Raton, FL 33434-4170
- BBB File Opened:
- 1/27/1993
- Years in Business:
- 20
- Business Started:
- 10/21/2003
- Business Incorporated:
- 1/22/2003
- Accredited Since:
- 6/18/2019
- Licensing Information:
- This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
- Type of Entity:
- Limited Liability Company (LLC)
- Contact Information
Customer Contact
- Ms. Yailen Busto, Director of Business Services
- Additional Contact Information
Fax Numbers
- (561) 852-3573Primary Fax
- (561) 218-5618Other Fax
Phone Numbers
- (954) 866-1011Other Phone
Email Addresses
- Primary
- (561) 852-3573
Customer Complaints
3 Customer Complaints
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File a ComplaintMost Recent Customer Complaint
11/10/2023
- Complaint Type:
- Problems with Product/Service
- Status:
- Answered
Customer Reviews
1 Customer Reviews
What do you think? Share your review.
Most Recent Customer Review
ANDREA T
04/21/2021
Boca Beauty Academy, LLC Response
04/27/2021
On April 14, ****** was unwilling to accommodate the request to perform a service when asked by her instructor. Unfortunately, a disagreement ensued with the student and her educator. While the teacher was correct in insisting ****** conduct the service, her overreaction allowed matters to escalate which is not up to our standards of conduct.
The Campus President met with both the student and teacher individually and jointly to glean the origin of the altercation. In addition, she spoke to the classmates to compare and confirm statements. Based upon her investigation of the assertions, she made the decision to sternly counsel the instructor for her reaction to ******'s refusal to conduct another service.
****** requested a meeting with the COO of BBA and the request was granted. The Campus President, ****** and the COO discussed the incident and a plan to move forward professionally. ****** was given the opportunity to try attending at the Boca campus as a change of scenery. She commented that she enjoyed the experience and instructor's style at our Boca Raton campus, but instead has now elected to continue attending the Parkland campus in her original class. ****** returned to her original class and with her original instructor on of April 26. By all accounts, the class has been conducted in a positive fashion with no further incident.
BBA's goal is to continue to provide pertinent and insightful instruction to its students such that they are prepared for successful entre into a career in beauty and wellness. At the same time, all students must adhere to BBA policy including the completion of their practical hands-on training.
We will ensure a comfortable environment conducive to learning and assist her throughout the program and provide career placement assistance when she is ready to graduate. We will do our best to make ******'s remaining time with us an enriching experience.
Customer Response
04/27/2021
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