Business ProfileforSky Blue Credit

I was a paying member for several months, during which time, several dispute letters were sent. Because I had to cut expenses, I closed my account, and evidently when I closed my account, the dispute letters were "archived" (they said archived, but I suspect they were just deleted). So 2 months ago when I had to *** a former creditor for multiple FCRA violations, I had to prove that dispute letters had been sent on that account and they refused to fix the inaccurate information. So I contacted Skyblue, who told me that after an account is closed, the dispute letters are "archived" and "it could take a while" to retrieve the letters, but they swore they would retrieve it for me. Two and a half months went by and I heard nothing; Meanwhile, Transunion is demanding that their lawsuit be dismissed because they claim they never received a dispute letter, when I know Skyblue sent at least two of them. So I called today, and got a bunch of excuses why the letter was never retrieved, and then told that it "might be the end of next week." I don't have until the end of next week, according to my lawyer. And I realize the account was already closed, but I WAS paying $80 a month for their service, so the least they could have done was not deleted their records, at least for a couple of years. So I guess thanks for nothing, and enjoy the $80 per month you got for that nothing.

Hi *****, I apologize for the delay in recovering your dispute letters. The letters you requested were from the year 2020 and were archived for storage and security reasons. Your request should have been expedited given the urgency of the situation. I understand that you now have the letters. We sincerely wish you the very best.