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Find a Location

China Postal Express & Logistics Co Ltd has locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    ComplaintsforChina Postal Express & Logistics Co Ltd

    Mailing Services
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    Complaint Details

    Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.

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    Complaint Status
    Complaint Type
    • Complaint Type:
      Billing Issues
      Status:
      Unanswered
      Never ever received merchandise from China carrier. I want all my money back. China post is a scam. Something g needs to be done. I have called post office. None of these packages ever made it to post office. No answer from sellers who use china express This is total crap
    • Complaint Type:
      Billing Issues
      Status:
      Unanswered
      Books
    • Complaint Type:
      Billing Issues
      Status:
      Unanswered
      I ordered a foldable bed chair.
    • Complaint Type:
      Billing Issues
      Status:
      Unanswered
      I placed an order with pursueshine/shopexr on March 8th 2023. I've contacted all of the shipping companies involved. I have yet to get a response except that it was delivered. IT WAS NOT. crj017664 ORDER: 230308223848651
    • Complaint Type:
      Billing Issues
      Status:
      Unanswered
      I ordered a raised garden bed from a company called inacool. Instead I received a screwdriver. It came from “china post” but then also had a USPS label over it with a return address to **** ******** ** *** ******* ave Edison, NJ 08837. This company sends tracking and you think your order is coming. Only to receive a bogus item.
    • Complaint Type:
      Product Issues
      Status:
      Unanswered
      Facebook Marketplace has issued a buyer that purchased one of items after they committed dispute fraud by stating they never revived the item even though I updated the tracking by contacting usps to fix which they did during the date she filed the dispute. Even after the item was updated to be in transit to her, FACEBOOK unrightfully gave her a full refunds. Now she has my expensive item and the money. THIS IS LITERALLY DISPUTE FRAUD. THE ITEM HAS BEEN SHIPPED PROMPTLY AFTER THE BUYER ADDRESSES THIER CONCERNS WITH THE DELAYED ARRIVAL AND FILED THIS PURCHASE PROTECTION CLAIM . WHY WAS THE AMOUNT THAT WAS SUPPOSED TO BE PAYED TO ME, THE SELLER, REFUNDED NOW THAT THE ITEM IS LITERALLY IN TRANSIT TO THE BUYER (as proven by the tracking on the USPS website). PLEASE REVERSE AND CONSIDER MY EFFORTS AND ISSUE MY PAYOUT BECAUSE THIS IS SO UNJUST AND TWISTED.THE ITEM HAS LITERALLY BEEN RECEIVED SUCCESSFULLY BY THE BUYER. WHAT TYPE OF TWISTED SYSTEM IS THIS?? I DID RESPOND TO THE BUYER WHEN THEY EXPRESSED THIER CONCERNS ON TIME. I RIGHTFULLY DESERVE MY PAYPUT NOW THAT THE ITEM HAS LITERALLY UPDATED TRACKING WHICH SHOWS THAT THE BUYER RECEIVED THIS. THIS IS DISPUTE FRAUD SINCE MY ITEM IS NOW WITH THEM. After I contacted the person expressing that they committed dispute fraud, they saw and red the message and blocked me because they didn’t want to confess.

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