Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.
      Country
          Country

          Find a Location

          Bay Property Management Group Washington, D.C. has 1 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Country
            Please enter a valid location.

            Business ProfileforBay Property Management Group Washington, D.C.

            Property Management
            BBB accredited business

            At-a-glance

            Customer Reviews

            4.75/5stars

            Average of 107 Customer Reviews

            Customer Complaints

            5 complaints closed in last 3 years

            2 complaints closed in last 12 months

            BBB Rating & Accreditation

            Accredited Since: 6/20/2018

            Years in Business: 8

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Overview

            Bay Management Group is a 3rd property management company, handling residential and commercial properties around the Greater Baltimore, Maryland, Washington D.C. and Philadelphia, PA areas. Our goal is to find the RIGHT tenant, collect and distribute rents, and handle all maintenance items in an expedited manner.

            Business Details

            BBB File Opened:
            5/11/2017
            Years in Business:
            8
            Business Started:
            4/1/2015
            Business Started Locally:
            8/28/2015
            Business Incorporated:
            3/14/2016
            Accredited Since:
            6/20/2018
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            BBB records show a license number of 0226032697 for this business, issued by Department of Professional and Occupational Regulation (DPOR)-VA. The expiration date of this license is 12/31/2024.

            These agencies may include:

            Department of Professional and Occupational Regulation (DPOR)-VA

            9960 Mayland Drive, Suite 400

            Henrico VA 23233

            (804) 367-8500

            http://www.dpor.virginia.gov

            BBB records show a license number of IB200200524 for this business, issued by Department of Consumer & Regulatory Affairs (DCRA)-DC. The expiration date of this license is 2/28/2025.

            These agencies may include:

            Department of Consumer & Regulatory Affairs (DCRA)-DC

            1100 4th St NW

            Washington DC 20024

            (202) 442-4311

            http://www.dcra.dc.gov

            Type of Entity:
            Limited Liability Company (LLC)
            Hours of Operation

            Primary

            M:
            12:00 AM - 12:00 AM
            T:
            12:00 AM - 12:00 AM
            W:
            12:00 AM - 12:00 AM
            Th:
            12:00 AM - 12:00 AM
            F:
            12:00 AM - 12:00 AM
            Sa:
            12:00 AM - 12:00 AM
            Su:
            12:00 AM - 12:00 AM
            Business Management
            • Mr. Nicholas Stone, President
            Contact Information

            Principal

            • Mr. Nicholas Stone, President

            Customer Contact

            • Mr. Nicholas Stone, President
            Additional Contact Information

            Fax Numbers

            • (240) 553-7740
              Primary Fax

            Phone Numbers

            Industry Tip

            BBB Tip: Property management

            Customer Complaints

            5 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            06/15/2022

            Complaint Type:
            Problems with Product/Service
            Status:
            Answered
            *******************************************. Rented for 5 years. Turned the property over 2 weeks early at BMG laurel request on 4/23/22. 2 weeks early to help bmg do an inspection the same day the owner want to come, as a courtesy and to button the property up all on the same day at BMG request . Fully expected my full deposit refund of $1095 and told by my representative not to worry about it. I talked with the owner and inspection at same time to make sure everyone got a fair deal. Owner said blinds were original and old. I said I know, they dry rotted my first year here (2017). I have been asking bmg to have owner replace them for the last 4 years cause I felt ripped off. Then after leaving I was charged $290 for blinds that were broke for years. There was no damage to the bathroom, that wasn't just basic wear and tear to corners. Looked it over with the owner and inspection. Then I was charged $240 for a damaged tub. I left early as a courtesy for the owner and bmg. I watched the owner get handed his keys on 4/23/22. I said don't worry about my pro-rated week refund just please don't rip me off on my deposit, to my current bmg representative. Then I was over charged a pro-rated week from May of $189! I honestly feel betrayed and ripped off by BMG laurel after not making a late payment for 5 years straight, even during a pandemic. I was an ideal tenant and feel completely taking advantage of. BMG please give me what you owe me and please God don't let others get taking advantage of like this. Thanks, ***************************** **************************** **********
            Read More

            Customer Reviews

            107 Customer Reviews

            What do you think? Share your review.

            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Shrey B

            02/02/2024

            It has been a great experience so far working with Bay Property Management Group in Washington, D.C. They made it very simple for the process of renting out my home, which I needed all the help I could get as it was my first time doing so. The listings they create look top notch and compete with the best in comparable listings. Everyone I have spoken with has been friendly and with prompt response time, especially Kristin B. Would highly recommend Bay Property Management Group in Washington, D.C. for your real estate rental needs.

            Local BBB

            BBB serving Metro Washington DC, Metro Philadelphia & Eastern Pennsylvania

            BBB Reports On

            BBB reports on known marketplace practices.

            BBB Business Profiles may not be reproduced for sales or promotional purposes.

            BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

            When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

            BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

            As a matter of policy, BBB does not endorse any product, service or business.