188 Customer Reviews
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Review from David M
5 stars04/18/2024
I am on my second year as a CleanChoice customer, having recently renewed for an additional two years. I have read many of the negative reviews, I can only say what my experience has been. CleanChoice offered a rate significantly less than National Grid, our former supplier. The changeover to CC was seamless. I was contacted by customer support immediately upon sign up. A year later we were notified 30 days before the end of contract about renewal. Again, their price was less than National Grid, and I was offered a lower price for signing up for 2 years. I have nothing but good things to say. My neighbor, who told us about CC is a happy customer as well, having the same positive experience as us.Review from Monica S
1 star03/29/2024
They sent a sales man into my elderly disabled and visually impaired grandmothers apartment building around 8pm, bullied there way into her apartment and tried to get her to sign up, she declined but they still signed her up (took the national grind bill right from her kitchen table) I called and complained to to have it removed (back in December) they apologized and assured me it was fixed, but it was not. they continued bill her. she had fuel assistance and is disabled and on a fixed income and they collected all the fuel assistance fraudulently AFTER I called to cancel them, when they never had permission to sign her up in the first place. Its highly dishonest to and illegal to steal from blind old people, and then when confronted lie about it. you should return the money you stole.Review from Stephanie F
1 star03/26/2024
Who doesn’t like clean energy? However these scammer are constantly sending tons of scam mail. It’s harassment at this point. The new energy type will cost you more and they lie that it won’t.Review from Bill J
1 star03/22/2024
They are a legitimate firm founded by a PE firm with ex I-bankers so you get what you pay for. I have had them for well over 5 years and probably closer to 10 years - assuming they would price their energy sourcing competitively. As soon as I found a better (local town sponsored sourcing of 100% renewable energy). My cost went from $0.44 with CleanChoice down to $0.17!!! What is even more surprising is that as soon as CleanChoice saw I was moving the business, they came back with a form letter offering 12 months at $0.17. SO WHERE WERE THEY FOR THE PAST 5-10 YEARS??!! Basically over charging me due to the fact that they could. Certainly not illegal - but not very ethical either.Review from Karen S
5 stars01/31/2024
CleanChoice is a great company, with fine customer service. Yeah, rates have gone up -(where haven’t they?) AND what price a healthy planet??! A many years, smiling Customer.Review from Karen S
5 stars01/31/2024
CleanChoice is a great company, with fine customer service. Yeah, rates have gone up -(where haven’t they?) AND what price a healthy planet??! A many years, smiling Customer.Review from Evan J
1 star01/31/2024
This company doubled my bill. Once I dropped them I literally saved hundreds of dollars.Review from Ibrahim T
1 star01/24/2024
This company’s sales reps are knocking on the doors and saying that they come from the main distributor(Eversource) And they ask for the electric bills. My wife was at home and she cannot speak English. She called me and told that Eversource Reps are here to see our Electric Bills of they went up. Then I sent the screenshot of the bill to my wife. 15 mins later I got the enrollment email. They enrolled my wife into Clean Choice Energy. But the bill is not even under her name. I wanted to cancel by email but nobody reached out so far.Review from eileen f
1 star01/18/2024
My electricity bill nearly tripled. Took me way too long to figure out why. This company promises green, renewable energy at reasonable rates. Instead, they absolutely gouge their customers.Review from Paul C
1 star01/07/2024
I hadn’t been paying close attention to my energy bill until the last one (1/5/24) for $810. Started to look closely at last year of bills and the kWh rate went from .066 (3/23) to .316! When I called to inquire, the representative was able to drop the rate for the next 12 months to .106 and initially offered to give me a $200 ‘gift card’ which she reluctantly raised to $250 with my insistence. As a small business owner, I’d be ashamed to run an enterprise this way. Obviously they’ve already ripped me off for hundreds of dollars. They’ve lost any trust i had and will look for another supplier, even if it cost more than the .106 they propose to lock me in at. Clean Choice maybe, but Dirty Business definitely!
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