ComplaintsforSpirit Of Washington
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Complaint Details
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Initial Complaint
08/21/2021
- Complaint Type:
- Product Issues
- Status:
- Resolved
To whom this may concern, Itinerary ************** Trip was scheduled for July 21st. I drove from PA to DC and I was told by Spirit DC to contact ******* for my refund of $154.02 The trip never existed and there was nothing scheduled for that day.***** * Sent from my ****** On Aug 20, 2021, at 8:33 AM, *************************************************************** wrote:?www.*******.com Hello *****,Thank you for contacting us regarding to your refund request with Spirit - DC. We communicated with the property on your behalf, and despite our best efforts to negotiate for a refund, the property decided to denied our request. For this, we are unable to process refund. Please be advised that we have to comply with the rules and restrictions of the property. We do not have the authority to override those policies We appreciate your understanding regarding this matter and look forward to assist you to yo
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Contact Information
Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.