ComplaintsforAK Home Improvement LLC
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Complaint Details
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Initial Complaint
06/01/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
Date of Service: May 5, 2023 Amount paid: $800 Job: Installation of range hood Nature of Dispute: Hood was not installed properly. Supposed to calibrate but is not calibrating. Won't come back and fix it. How they tried to resolve it: Told me to call the manufacturer. I called the Manufacturer and they said installer should fix and gave me the reasons possible reasons why it's not calibrating (It's also in the maual). Sent me a youtube video on how to fix it. Told me to hire a HVAC person. I hired him to do the whole job and it is not working properly. He said it is working because the light is working. The purpose of the hood is ventilation and that is not working to capacity.
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.