Customer ReviewsforConnReno LLC
6 Customer Reviews
- Date
- Highest Rating
- Lowest Rating
Review from Frank D
5 stars02/04/2024
August 2023 was one of the worst times of my our lives.. not only did we experience a horrible home fire which destroyed the home I grew up in as a child, but also lost our family dog. The night of the fire there was so many people at our house, trying to sell us, trying to help us, it was VERY overwhelming... we elected not to go with ConnReno at first because of a family member who knew someone who worked at another company which was on scene the night of our fire ****** ***********... this isn't a review for them so I won't get into it, but (stand clear is all I will say). In either case, fast forward a few weeks and its time to start work, this is where things fell apart with ******, we started looking around for a replacement.. I googled and seen ConnReno, I quickly make an appointment and met with the owner and what was to be our new project manager. I expected to hear them out and interview a few others, what I didn't expect was to sign on that day and hand them over a check, I was so excited I found the right fit that I didn't want to wait! (I truly love these guys and what they did for me and my family). Everything they promised me was 100% accurate and the things on my "wish list" which I was told not to expect, was done without an extra charge! My house is back to normal and looks absolutely beautiful and I couldn't be happier. I 100% recommend ConnReno and their team, truly a class act!ConnReno LLC Response
02/05/2024
***** thank you for the kind words, we try very hard to please our customers and understand its an extremely difficult time. Couldn't be happier the family is all back together again!! -Team ConnRenoReview from Phyllis W
5 stars01/11/2024
My kitchen nightmare happened last (June/July) we came across ConnReno on a recommendation from a builder friend of the family that knew the owner of ConnReno. Either case, my kitchen was destroyed from a grease fire which left my husband and I in a hotel for almost 2 full months before ConnReno got involved. After meeting with Brian and team, they quickly took control of my loss, met with my adjuster and quickly turned around our nitemare! We now have a brand new BEAUTIFUL kitchen and living room and it was fast, and zero out of pocket! Thank you guys so very much! Sorry it took so long to leave this review, I was cooking from the holidays and it got me thinking I would do it out of appreciation:)Review from Marcus & Robbie F
5 stars12/16/2023
Excellent outfit we’ve interviewed “many” organizations before selecting one to do the reconstruction on our home in **** which had a fire 6 months ago, ConnReno was the only one that was apparent from the moment we went to their office that “we had to have them”, they just have their **** *ogether for lack of words. I really is like a breath of fresh air when you see the way they handle your project. I don’t know what more to say other than they CARE. The owner is very accessible if you have any hiccup along the way and project manager is OCD to the point he was correcting this at the end that we didn’t even notice or care about. This company has my trust, my only gripe is you have to have a fire to use them lol, they won’t just do regular construction :( only fire reconstruction.. but thank you guys and Merry ChristmasConnReno LLC Response
12/17/2023
Thank you both! Reviews mean everything to us, I’m so happy to have been able to help you both!! Merry Christmas and Happy Holidays!Review from James W
5 stars12/05/2023
I just want to take a moment to give credit where credit is due. These guys have one of the hardest jobs anyone could even imagine. When one thinks about needing a contractor after you've experienced a fire to your home, it seems like an easy task to find one... well your wrong. The specifics around navigating through your insurance, trying to deal with a mortgage company, limited time in a rental, or just dealing with the over all loss in general its very very overwhelming. I met the ConnReno team the night we had a fire to our home in ********* I'll be honest... anyone running out to meet you on the street the night of a fire doesn't sit well, but after deciding to work with them because I just wanted needed someone to board up my home, was the best decision I ever did! After that night, the following morning I was called to a meeting at their office in *********** by the owner Brian. I showed up reluctantly... after sitting down for 45 mins he had my business, the guy is as honest as they come, and has a heart of gold. He make a few promises which he kept and a few things I wanted he told me flat out where "probably" out of the question, well he delivered on those as well! Picking the right contractor is VERY VERY important and Ive come to realize Fire Restoration is not the same at Home Improvement, if you want things to go smoothly... you need to hire someone who is a Specialist. Im writing this review today to thank my Builder and his team, you have a friend for life! PS and thanks for being a therapist for the last 8 months as well :) * *****ConnReno LLC Response
12/05/2023
Wow ***** thank you!! We at ConnReno were very happy to have worked with you and Sandy as well. So glad to have been a part of your project! Happy Holidays!Review from Brian T
5 stars12/01/2023
My significant other, and I used ConnReno for a catastrophic fire in which we endured last summer. I cannot express my gratitude towards this company enough, the way they handle their customers you feel like family. As much as you have to understand, the company needs to make money, you don’t feel like it at all along the way, and the results are amazing. I thank you for the bottom of my heartConnReno LLC Response
12/05/2023
The *********** Customers I will never forget! Thank you both for the opportunity, I’m so happy we could have worked with you!Review from Mike T
5 stars09/24/2021
Today I’m beside myself, after 4 long months my wife and I moved back into our home after having a fire in April. Our home is absolutely stunning! The staff at ConnReno held our hand when we needed it the most, we trusted them with everything we had, and it paid off big time! No out of pocket, they truly gave us our life back. I can’t ever thank you enough, it’s rare for someone in this world to tell you “just trust me, and it will all work out in the end” and it actually work out as stated! - your friends for life! - **** *** *****ConnReno LLC Response
09/25/2021
Thank you very much for taking the time to write this for us. You both have been so great to work with! I wish you nothing but happiness!
Customer Review Rating
Average of 6 Customer Reviews
Contact Information
101 N Plains Industrial Rd Ste 1 Bldg 5
Wallingford, CT 06492-5835
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