Reviews

Review Details

• Review fromGabriella M

  Date: 12/12/2025

  5 stars
  After our fire, my family and I were overwhelmed and unsure where to even begin. From the moment ConnReno stepped into our home, everything changed. They brought calm, confidence, and a level of professionalism that immediately made us feel protected during one of the most stressful times of our lives.
  Brian and his team treated our home as if it were their own. They were patient, detailed, and incredibly communicative explaining every step, every timeline, and every decision so we never felt left in the dark. Their knowledge of fire restoration is unmatched, and it showed in the quality of their work and the way they advocated for us throughout the entire insurance process.
  What stood out most was their compassion. They understood the emotional toll a fire takes and always made sure we felt supported, heard, and reassured. Every person who came into our home was respectful, courteous, and took pride in their work. By the time the project was completed, our house didn’t just look “fixed” it felt like home again.
  ConnReno didn’t just rebuild our house; they restored our peace of mind. I will forever be grateful for their dedication, honesty, and exceptional workmanship. If you are dealing with a fire loss, do yourself a favor and call ConnReno. They are truly the best at what they do.

• Review fromJim & Marsha S

  Date: 11/16/2025

  5 stars
  The team at ConnReno is absolutely top notch, I don’t want to get too personal as to my situation, however it was a difficult one and these guys were really there for me every step of the way. If your reading this and looking for someone to rebuild your home after a fire and don’t at least meet with them, your crazy!

• Review fromJosh O

  Date: 11/11/2025

  5 stars
  Amazing experience with ConnReno and words cant describe how disappointed we are with our local building official. If it wasnt for the government immunity BA the town would be facing a lawsuit…
  We had a fire at our home and the building office was strong to recommend to us exactly what to do and who to use, at first we thought he would just be the best source for information, so we took his direction. Six months later, staring at absorbent bills our insurance company has no interest in paying, and a house that looks exactly the same we decided to seek out professionals.
  We came across ConnReno amongst others and set up meetings, my wife and I specifically said we are not making decisions until we meet with the three companies we reviewed online, ConnReno was the third company we sat down with, only because they simply couldn’t get us in for a few days, and the others were almost immediate. However, that being said as soon as we walked in the door and we’re greeted, we instantly knew we were going to be working with them.
  The process was simple, they took everything off of our shoulders, all of the promises they made to us, they are either kept or exceeded.
  four months later, our house is completely rebuilt, and absolutely gorgeous, zero out of pocket!! unfortunately we’re still dealing with some bills that we created due to our town building official, but that’s a whole other story
  Bottom line do your “own” research if you have a catastrophic fire, and definitely interview ConnReno!

• Review fromMarylyn S

  Date: 06/12/2025

  5 stars
  Excellant job, would highly recommend them for fire damage restoration.

• Review fromSam R

  Date: 04/16/2025

  5 stars
  After experiencing a devastating house fire, we were overwhelmed and unsure where to start. Thankfully, we were referred to ConnReno, and from the moment they stepped in, everything changed. Brian and his team were professional, compassionate, and incredibly responsive.
  They handled everything from demolition to the full reconstruction of our home, and they did it with care, honesty, and top-notch communication. What really stood out was how much they cared—not just about the house, but about us. They walked us through the process, answered every question (even the ones we didn’t know we had), and made sure we felt supported every step of the way.
  The final result? Our home looks better than before the fire. The craftsmanship, attention to detail, and quality of work blew us away. We cannot thank ConnReno enough for turning such a traumatic event into a fresh, hopeful new beginning. If you’re ever in the unfortunate position of needing fire restoration, do not hesitate to call ConnReno. They’re the real deal.
  — REMOVED

• Review fromFrank D

  Date: 02/04/2024

  5 stars
  August 2023 was one of the worst times of my our lives.. not only did we experience a horrible home fire which destroyed the home I grew up in as a child, but also lost our family dog.
  The night of the fire there was so many people at our house, trying to sell us, trying to help us, it was VERY overwhelming... we elected not to go with ConnReno at first because of a family member who knew someone who worked at another company which was on scene the night of our fire REMOVED... this isn't a review for them so I won't get into it, but (stand clear is all I will say).
  In either case, fast forward a few weeks and its time to start work, this is where things fell apart with REMOVED, we started looking around for a replacement.. I googled and seen ConnReno, I quickly make an appointment and met with the owner and what was to be our new project manager. I expected to hear them out and interview a few others, what I didn't expect was to sign on that day and hand them over a check, I was so excited I found the right fit that I didn't want to wait! (I truly love these guys and what they did for me and my family).
  Everything they promised me was 100% accurate and the things on my "wish list" which I was told not to expect, was done without an extra charge! My house is back to normal and looks absolutely beautiful and I couldn't be happier.
  I 100% recommend ConnReno and their team, truly a class act!
  

  ConnReno LLC

  Date: 02/05/2024

  REMOVEDthank you for the kind words, we try very hard to please our customers and understand its an extremely difficult time. Couldn't be happier the family is all back together again!! -Team ConnReno

• Review fromPhyllis W

  Date: 01/11/2024

  5 stars
  My kitchen nightmare happened last (June/July) we came across ConnReno on a recommendation from a builder friend of the family that knew the owner of ConnReno.
  Either case, my kitchen was destroyed from a grease fire which left my husband and I in a hotel for almost 2 full months before ConnReno got involved.
  After meeting with Brian and team, they quickly took control of my loss, met with my adjuster and quickly turned around our nitemare!
  We now have a brand new BEAUTIFUL kitchen and living room and it was fast, and zero out of pocket!
  Thank you guys so very much! Sorry it took so long to leave this review, I was cooking from the holidays and it got me thinking I would do it out of appreciation:)

• Review fromMarcus & Robbie F

  Date: 12/16/2023

  5 stars
  Excellent outfit we’ve interviewed “many” organizations before selecting one to do the reconstruction on our home in REMOVEDwhich had a fire 6 months ago, ConnReno was the only one that was apparent from the moment we went to their office that “we had to have them”, they just have their REMOVEDogether for lack of words. I really is like a breath of fresh air when you see the way they handle your project. I don’t know what more to say other than they CARE. The owner is very accessible if you have any hiccup along the way and project manager is OCD to the point he was correcting this at the end that we didn’t even notice or care about. This company has my trust, my only gripe is you have to have a fire to use them lol, they won’t just do regular construction :( only fire reconstruction.. but thank you guys and Merry Christmas 
  

  ConnReno LLC

  Date: 12/17/2023

  Thank you both! Reviews mean everything to us, I’m so happy to have been able to help you both!! Merry Christmas and Happy Holidays!

• Review fromJames W

  Date: 12/05/2023

  5 stars
  I just want to take a moment to give credit where credit is due. These guys have one of the hardest jobs anyone could even imagine. When one thinks about needing a contractor after you've experienced a fire to your home, it seems like an easy task to find one... well your wrong. The specifics around navigating through your insurance, trying to deal with a mortgage company, limited time in a rental, or just dealing with the over all loss in general its very very overwhelming.
  I met the ConnReno team the night we had a fire to our home in REMOVED I'll be honest... anyone running out to meet you on the street the night of a fire doesn't sit well, but after deciding to work with them because I just wanted needed someone to board up my home, was the best decision I ever did!
  After that night, the following morning I was called to a meeting at their office in REMOVED by the owner Brian. I showed up reluctantly... after sitting down for 45 mins he had my business, the guy is as honest as they come, and has a heart of gold. He make a few promises which he kept and a few things I wanted he told me flat out where "probably" out of the question, well he delivered on those as well!
  Picking the right contractor is VERY VERY important and Ive come to realize Fire Restoration is not the same at Home Improvement, if you want things to go smoothly... you need to hire someone who is a Specialist.
  Im writing this review today to thank my Builder and his team, you have a friend for life!
  PS and thanks for being a therapist for the last 8 months as well :)
  * REMOVED
  

  ConnReno LLC

  Date: 12/05/2023

  Wow REMOVEDthank you!! We at ConnReno were very happy to have worked with you and Sandy as well. So glad to have been a part of your project! Happy Holidays!

• Review fromBrian T

  Date: 12/01/2023

  5 stars
  My significant other, and I used ConnReno for a catastrophic fire in which we endured last summer.
  I cannot express my gratitude towards this company enough, the way they handle their customers you feel like family. As much as you have to understand, the company needs to make money, you don’t feel like it at all along the way, and the results are amazing.
  I thank you for the bottom of my heart
  

  ConnReno LLC

  Date: 12/05/2023

  The REMOVED Customers I will never forget! Thank you both for the opportunity, I’m so happy we could have worked with you!