Customer ReviewsforCurran Volkswagen Inc.

I purchased my Allroad from here and while at first everything was great. A week and a half later and 433 miles my oil min light came on. I contacted the dealer and explained what happened. They promptly scheduled me for a service appointment to do a part 1 oil consumption. So I take my ferry ride there and back no problem. Less than a week later the light came back on and my service appointment wasn’t for a few more days and didn’t want to risk damaging the engine so I parked it and took Uber to and from work until it was time for my appointment. I had the car towed from my house to the ferry terminal get on a ferry and drive to the dealer as it’s 5 minutes away. They do part 2 of the consumption test and it’s deemed that the car needs the engine rebuilt due to defective piston rings. Ok great. I speak with the used car manager I’m told that he would buy the car back from me for 16k which is about 8000 less than what I paid for it. What kind of bull s is that? Or they will repair the car at employee cost which seems fair except that cost has to come out of my pocket. This isn’t a 500.00 repair this will cost thousands! These people don’t care about you, your car or your money. Steer clear of this place. No morals whatsoever. They sold me a car that has serious issues and try to scree me out of a bunch of money buying it back. The proper way would be to refund me every cent or pay for the repair plain and simple. Don’t risk your financial well being buying a car from here. I thought I finally found a dealer I could trust with my business and my money turns out they are all the same. Customer satisfaction is horrific. Instead of fixing the issue properly and keeping a customer they’ve made an enemy. It’s easy lose the money now to make the money on repeat business. This won’t be the last place my opinion about Curran vw gets noticed.