Business ProfileforD&B Remodeling and Appliance Repair LLC

I called Appliance HD 9/19 for repair of my washing machine on 9/12/22. I was told there was a $70 fee for the visit and diagnostics, but that if we chose them for the repair, this money would be included in the total cost. A technician was sent to my house on 9/14/22. Dino ******* (dbremodeling.net). He advised that I could pay $195 per hour to diagnose the washer or if I payed a flat rate of $295 that would include any repairs/parts needed. He also indicated that the $70 I paid to Appliance HD would not cover any of the repair. I immediately felt suspicious but allowed him to proceed. He also asked to borrow my **** *** and said he would give me a discount for doing this. He was here for less than 30 minutes and told me the machine was fixed but the washer drain pump was "on it's last legs" and would need to be replaced soon. He gave me a $25 "discount" for loaning him my **** *** and said he did not take credit cards and to pay **** ***** on ***** $275. I paid and never received an invoice or receipt. for work done. I went to use the washer after he left and it still had the same problem and was not fixed. I called him at ###-###-#### and he told me I would owe him money to come back out for diagnostics and that he would order a washer pump for $104. I argued with him and he said he would not charge labor but would charge me for the part. I got a text yesterday 9/15 saying the pump would cost $117 with the tax and shipping. I don't want this person back at my house as he has a very bad reputation on Yelp and online and I want ApplianceHD to refund my $70 and I want the $275 back from **** *******. This has been a very bad experience. I called ApplianceHD and they tell me a manager will get back to me but nobody ever does.