Customer ReviewsforA-1 Toyota

On September 2nd, I went to A-1 Toyota to simply look at cars, a salesman quickly approached me and asked me questions. I told him I have bad credit, he said no problem, we work with that a lot. I ended up signing papers for a new 2022 Toyota Corolla, he said I was better off buying a new one because of depreciation value, etc. I left the lot so happy, I was finally getting a new car. I put a deposit down, then started making installments towards my down payment. I am a single working mom and can not afford $3000 in one shot. A week passed and I put $600 down, then 2 weeks passed I put another $600 then they called me and said my car is on the way and I can pick it up "soon". A week later I put in another $700 then next week another $500 to make the minimum down payment. I then received an email asking what time can you come in to pick up your "new car"!!! I was ecstatic about it and super happy. Then 15 minutes later I called the financial manager Frank and he told me I was NOT APPROVED!! I had worked my butt off and given them $2500 in a month taking food off my kid's table and they just played me for over a month. They ran my credit 6 times in one day, ran it the day I signed papers, then another 2 times. How could they keep me paying all this money for a downpayment when they were not sure a bank would even accept me? So, now I have to get my money back, they still have all of it. $2500. My credit score has gone down because of unauthorized credit checks that are still going on from A-1, they ran a credit check today, I know because Experian just sent me an email saying so. I called A-1 and they blatantly lied and said Nobody ran my credit today. Maybe it was a ghost? If it is Too Good to be True then it is. Btw my credit score is about 579 with experian. A-1 Toyota Please do not lead your customers on, when you know for a fact they are approved , then ask them for a Downpayment. Thank you.....

If you have a problem with them just sue them in court . That money they have to pay the lawyer a retainer fee won’t last forever. They damaged my car to the point my engine had a seizure when they were supposed to repair it. They even told me they damaged it and then lied in court under oath. I even caught them in a couple lies during trial. I lost because my judge was not only a ****** but she was a former Toyota client and chose not to recuse herself and in small claims court the judge makes the decision and not a jury at least in Connecticut.