ComplaintsforNew England Car Wash of Branford, Inc.
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Complaint Details
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Initial Complaint
09/14/2021
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
I went to the soft touch car was and paid $16 for the car wash to spray foam in front of my car for 10 minutes and not wash it at all. I tried to call the phone number listed on the website and it kept sending me to voicemail but the voicemail box was full and I am sitting in a car wash filing this complaint because I don’t want to move and risk damaging my carInitial Complaint
05/25/2021
- Complaint Type:
- Product Issues
- Status:
- Unanswered
Yesterday evening (5/24, 7:00pm) I had my car washed. At some point i heard a loud noise but assumed it was the brushes hitting the trunk. When I went out to my car this morning I noticed that the rear windshield wiper had been broken off. I tried the website listed on their building and google but it doesn't exist. The domain name is available. I tried calling the phone number but it goes to voicemail and you are told that the voicemail box is full and to hang up. I have no way to resolve this issue because I have no way to reach them.
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Customer Complaints Summary
3 total complaints in the last 3 years.
0 complaints closed in the last 12 months.