ComplaintsforManchester Inn
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Complaint Details
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Initial Complaint
10/17/2022
- Complaint Type:
- Product Issues
- Status:
- Unanswered
I paid for my son to stay at this establishment for two nights. My son stepped out and came back and couldn’t get into his room. We called the number provided at the door that said if you need help call. When I did the man said that he could not help my son u til 9 for him to come back. I told him where is my son supposed to go all his things are in the room. All he kept saying was that he couldn’t help. I asked why say call for help yet not have someone there to help. He said my son can go into his room that is not locked. Why would my son go into someone else’s room. That is the most disgusting thing I’ve ever heard. I asked for the mama name and he hung up on me. Now my son is left outside with no where to go and I paid for the room. I’m very appalled at the customer service they have. I don’t want someone else to have to experience this like we have to.
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Contact Information
100 E Center St
Manchester, CT 06040-5200
Business hours
Today,Open 24 Hours
MMonday | Open 24 Hours |
---|---|
TTuesday | Open 24 Hours |
WWednesday | Open 24 Hours |
ThThursday | Open 24 Hours |
FFriday | Open 24 Hours |
SaSaturday | Open 24 Hours |
SuSunday | Open 24 Hours |
Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.