Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Jay's Auto Deals on Wheels, LLC has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforJay's Auto Deals on Wheels, LLC

    Auto Services

    Additional business information

    Additional Info:
    Jay's Auto Deals on Wheels offers auto sales, repairs and towing services.
    See all additional business information

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    Jay's Auto Deals on Wheels, LLC offers used vehicles for sale as well as general automotive repairs.

    Products & Services

    Used Car Dearlers, Auto Services, Car-Tune- Up, Alternator Repair, Suspension Repair, Steering Repair, Auto Maintenance, Towing Company

    Business Details

    Location of This Business
    333 Main St, Manchester, CT 06040-4127
    BBB File Opened:
    12/3/2002
    Years in Business:
    21
    Business Started:
    9/20/2002
    Business Incorporated:
    9/20/2002
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Limited Liability Company (LLC)
    Business Management
    • Mr. Jay Pitchell, Owner
    Contact Information

    Principal

    • Mr. Jay Pitchell, Owner

    Customer Contact

    • Mr. Jay Pitchell, Owner
    Additional Contact Information

    Fax Numbers

    • (860) 791-6333
      Other Fax

    Email Addresses

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    02/14/2022

    Complaint Type:
    Service or Repair Issues
    Status:
    Unanswered
    I towed my car in for repairs on 2/3/2022. After looking at the car on 2/7/22 I was told it needed repairs made to the idle control valve and a new battery, which I authorized over the phone. On 2/9/22 I was contacted back and told the first repairs were completed and the car was ready to be taken home. I paid over the phone a total of $806.31. They then inform me over the phone that I need to do a front brake job, which they say they discovered after test driving the vehicle. I tried to decline this and they insisted that the brakes were very bad and should be done for safety reasons. I then authorized the work for an additional charge of $383.99. They called me back that same day an hour before close to let me know it was done. When I tried to pick up the car it wouldn’t drive. Couldn’t stay powered on, so I was skeptical that they were even able to test drive it earlier. They kept it for another day, then when I was told to come back to get it for the second time on 2/10/22 the car wouldn’t stay on and couldn’t be driven. I wanted a refund but they asked to make it right. The next day (2/11/22) they said it was done and I could take it home. The car made it 7 mins to my house, but died later that evening around 7pm and still won’t run. Left message for owner on 2/12/22, and then on 2/14/22 I spoke with the owner who refused to do anything for me because “it was running when I took it home”. He is now avoiding my calls and I am out of my money and my car is still not able to be driven. Please help me.

    Customer Reviews

    0 Customer Reviews

    What do you think? Be the first to review!

    How BBB Processes Complaints and Reviews

    Start a Review

    Local BBB

    BBB Serving Connecticut

    BBB Reports On

    BBB reports on known marketplace practices.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business.