ComplaintsforGreen Home Solutions
Need to file a complaint?
BBB is here to help. We'll guide you through the process.
Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
11/07/2022
- Complaint Type:
- Product Issues
- Status:
- Answered
Green Home Solutions was asked by my real estate agent to do an estimate on some mold removal for my house. Some guy named Dave showed up he instantly starting looking around and doing an estimate he did not specify if the estimate was going to cost money or anything just started doing his thing. When I asked about what caused the mold he said he that's not his job he is just here to see how much it would be to clean up, the whole time he was rude and seemed almost annoyed that we watched him do the estimate. At the end he said "I charge $125 per hour but if you chose us I won't charge you. This seemed like a very scammy tactic, in the invoice they said they did an air quality inspection (with what tools) he had nothing but a flashlight on him. I personally feel like I got scammed by this company they should notify potential customers of estimate prices prior to the appointment not afterwards.
*Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business.
Customer Reviews are not used in the calculation of BBB Rating
Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.