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Find a Location

McCoy Family Funeral Home, Inc. has 1 locations, listed below.

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    Business ProfileforMcCoy Family Funeral Home, Inc.

    Funeral Services
    Revoked BBB accredited business

    Current Alerts For This Business

    There are 3 alerts for this business. See all alerts
    Licensing:
    On 10/24/2023 the Occupational/Industry License Database Colorado revoked the license of McCoy Family Funeral Home, Inc.. BBB encourages you to contact the following agency or agencies to confirm this information: - http://www.colorado.gov/oed/industry-license/
    Accreditation Revocation:
    On 01/23/2024 this business's accreditation in the BBB was revoked by the BBB's Board of Directors due to failure by the business to adhere to the BBB requirement that Accredited Businesses meet and abide by the following standards:

    1. Establish and maintain a positive track record in the marketplace.

    1B. Fulfill all competency and trade licensing requirements.

    At-a-glance

    Customer Reviews

    5/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    BBB Rating & Accreditation

    Years in Business: 7

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Overview

    McCoy Family Funeral Home provides funeral services. 

    Business Details

    Location of This Business
    1992 E Seadrift Dr, Windsor, CO 80550-3559
    BBB File Opened:
    10/2/2017
    Years in Business:
    7
    Business Started:
    3/7/2017
    Business Incorporated:
    3/7/2017
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Corporation
    Business Management
    • Ms. Annette McCoy, CEO
    Contact Information

    Principal

    • Ms. Annette McCoy, CEO

    Customer Contact

    • Ms. Annette McCoy, CEO
    Additional Contact Information

    Fax Numbers

    • (970) 686-5793
      Other Fax

    Email Addresses

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    04/20/2022

    Complaint Type:
    Delivery Issues
    Status:
    Answered
    Nov 9, 2021 - Business owner Annette M**oy used undthical deceptive business practice to purposefully and willfully extract money from me, which if she had told the truth and not lied- I would have not given her. She is only an "online"-"work-from-home" funeral service middle man. SHE LIED TO ME and said her place of business was closed because of covid and it was not financially advantageous to have it open. I NEVER HEARD OF AN ONLINE SHAM SHELL FUNERAL "HOME" BUSINESS. I was NEVER advised by her that she uses "unspecified un-named" 3rd party vendors for embalming and cremation which I would never agree to or approve. To this day April 20, 2022 she refuses to tell me who are the unapproved unauthorized 3rd party vendors, and what address ` what city these services take place. SHE TOOK MY $1,2830.00 cashiers check sent on Nov 19 2021 and cashed it - it cleared my bank Nov 26 2021. SHE DID NOT PURCHASE THE NATIONAL BURIAL POLICY WITH IT. she just kept the $ and spent it. On Feb 26, 2022 I demanded a refund and she said multiple times that she would refund the money, but lied each time, I am 71 and poor, she lives in a very expensive home with her husband, they are wealthy. She refuses to refrigeratecjy body fir viewing by my family prior to cremation - so I had to take money out of savings tonpre- pay AGAIN at a "real funeral home" where there is a real brick and mortar building where I could drive there, park in the parking lot, walk in to see embalming, refrigeration and cremation rooms. ON FEB 26, 2022 WHEN I DEMANDED A REFUND, 3 HOURS LATER, MS M**OY TEXTED ME A POSTAGE STAMP SIZE DOCUMENT SHE "CLAIMED TO BE A CONTRACT SIGNED BY ME BACKDATED TO NOV 25, 2021 THANKSGIVING DAY - WHICH I VEHEMENTLY DENIED EVER SEEING OR AUTHORIZING. I received a "copy" of this bogus phony fake document on Mar 4, 2022 - in which she FORGED my signature by typing it on the last page of the bogus document and typing "electronic signature on file". SHE IS LIAR, THIEF AND FORGER.
    Read More

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Barbara N

    5 stars

    01/07/2023

    I can't say enough about Annette at McCoy Funeral. She assured me that she would take care of my sister when the time came. I didn't know it would be 6 hours later. True to her word she personally went to take care of my sister. She helped me every step of the way and I trusted her completely. She was always quick to get back to me and answered all my questions. You can trust that she will treat you and your loved one in a very kind and compassionate way.

    McCoy Family Funeral Home, Inc. Response

    01/07/2023

    Barbara, I only wish you could have had that last weekend with Patricia. I felt your love for your sister from the moment we first spoke. My hope is that I can make all my clients feel like family and at ease. I'm very glad I was there for you and that we've met, you have a wonderful heart. Annette

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