Customer ReviewsforExpert Exteriors, LLC
16 Customer Reviews
- Date
- Highest Rating
- Lowest Rating
Review from Joshua G
1 star11/20/2023
BEWARE! I'm really bummed that I have to give Expert exteriors a one star review, because they have replaced ******* twice and did a really great job the first time and I thought the second as well, until I got a notice that their roofing supply company is putting a lien on our house because Expert hasn't paid their bills. I've called and talked to Expert but nothing has gotten done I paid them in full when they finished our roof. I'm not sure if they're running a scam now but I would beware of them which is a real shame because they really did do a great job on our roof twice.Review from Greg B
5 stars09/27/2022
Excellent job! I had them replace a roof and add solar panels. Highly recommend their products and services.Thanks ****.Expert Exteriors, LLC Response
09/28/2022
Hi ****, thank you for the review and rating on our BBB page. We are happy that **** helped you with a new roof and solar system for your home. It's defiantly a good investment! Thank you for your business and please let us know if you have any questions about your new system or roof. Have a great week!Review from Alex A
5 stars07/25/2022
I work with ***** He was very helpful and easy to work with. He was very helpful with my initial contact with my insurance company. the project went faster than I was thinking (actually stripping and installation took a few hours. Workers cleaned up afterward. they also see a project I was doing was an *********** that I install on my front entrances and they covered that small area for me without any extra additional charges. Quality control inspection occurred within a day or two of the installation. Passed the city inspection without any difficulty. Thank you again Expert Exteriors.Expert Exteriors, LLC Response
07/27/2022
Thank you **** for taking time to write us a review and supporting small local businesses! We are happy that you had a good experience with everything. Please let us know if there is anything more we can help you with! Have a great week!Review from Ellen T
5 stars07/19/2022
I was so pleased with my recent experience with a roof replacement by Expert Exteriors. **** was our project manager and he was so good at keeping in contact with us throughout the process, helping us navigate insurance and our HOA and just generally being such a good sport.I was very pleased with the material delivery, and the day of installation. I especially appreciated that **** came back and did his own sweep of the worksite after the installers had completed their cleanup.I let all of my neighbors know that we were having a roof installed and if they had any questions or concerns to please reach out to me. Nobody had any complaints and several of them were complementary on how quiet the installers were and how well they cleaned up. We live on the corner thats on a little bit of a rise so our house is extremely visible to all passersby.Expert Exteriors, LLC Response
07/21/2022
Thank you ***** for the review and the rating. We really strive to make your experience as easy as possible and we are extremely happy that **** and the roofing crew did that for you. Let us know if there is anything more you need. Thank you for your business and hope you have a great week!Review from DMITRIY A
5 stars03/05/2022
First, Expert Exteriors is exceptionally good at all stages before the actual replacement of the roof (this is important). All preparatory issues were resolved quickly and efficiently. Secondly, the actual replacement was done (already more than a year ago), quickly and accurately with high quality. Third, the final inspections were high quality. I highly recommend working with Expert Exteriors LLC.Expert Exteriors, LLC Response
03/09/2022
Thank you ******* for the review and thank you for your business. We are happy that you were taken care of each step of the way and we are happy that a year later you are still satisfied. Let us know if there is anything we can help you with in the future. Have a great week!Review from Larry M
5 stars01/24/2022
Outstanding work and extremely professional. ***************************** went above and beyond normal service and support. I would highly recommend this company for your roof and gutter repair!!!Expert Exteriors, LLC Response
01/26/2022
Thank you ***** for your review and for your business! ***** is one of our top project managers in the company and we are happy that he took good care of you. Please let us know if there is anything else we can do for you!Review from Garland H.
5 stars01/20/2022
I rarely ever write a review, but I use them all the time. That is what compelled me to give others a chance to see what our experience with Expert Exteriors LLC was. First I can not say enough good things about how we were treated after experiencing the trauma of the hail damage we had incurred. We not only got excellent workmanship but ********************** and **** were there for our every need. They were all very attentive to detail, had excellent communication with us throughout the process and got things accomplished in the time frame given to us. Would we use them again... ABSOLUTELY!Expert Exteriors, LLC Response
01/26/2022
Thank you for the reviews ******** We really are thankful for your business and input. If there is anything else we can do for you please call us. Have a great 2022.Review from Jeannie F
5 stars11/12/2021
Expert Exteriors is Fantastic! The roofers were great! They finished tear-off and re-shingle in a single day, and did a beautiful job of finishing pipes, eve trim, and roof angle joints. My salesman was wonderful - helping me to decide on changes to downspouts and was patient while I picked discontinued shingle colors ... eventually ordering my favorite color from out of state since it wasnt available locally. He made sure I was happy with every step and worked with insurance so I didnt have to pay as much out of pocket. My best roofing experience ever! Ill never hire anyone except Expert Exteriors!Expert Exteriors, LLC Response
11/15/2021
Thank you ******* for the BBB review. We understand that projects like these can be a lot for most people and we are glad to help. Thank you for your business and please let us know if you need anything further in the future. Happy Holidays!Review from Stan L
5 stars10/19/2021
Expert Exteriors did an outstanding job repairing my home after a recent hail storm. ****** worked patiently with me and my insurance company to make sure the job was done right and to my satisfaction. He stayed in contact with me, keeping me informed of progress and answering all of my questions. When the big days arrived for roofing and gutters, all of that prep work resulted in a flawless installation. They protected my home and landscaping from nails and debris. In fact, I found not a single nail after their clean up. Expert Exteriors is an awesome company and I highly recommend them for your roofing and repair needs. Give them a try. You won't be disappointedExpert Exteriors, LLC Response
10/21/2021
**** we want to thank you for your business and allowing us to work on one of your biggest investments as a contractor. There are a million roofing contractors out there and we want to thank you for trusting in us for your roofing needs. Please let us know if there is anything we can do for you in the future. Have a great week!Review from Scott B
5 stars09/28/2021
**** did a bang-up job in managing my roof-replacement project. Highly recommended.Expert Exteriors, LLC Response
09/29/2021
Thank you ***** for the reviews and ratings! We are really happy that **** took good care of you and your investment. Thank you again for your business and let us know if there is anything else we can do for you! Have a great week!
Customer Review Rating
Average of 16 Customer Reviews
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