Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Quality Auto Sound has 7 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Quality Auto Sound

      11870 Washington St. Northglenn, CO 80233

    • Quality Auto Sound

      7236 N. Federal Blvd Westminster, CO 80030

    • Quality Auto Sound

      8402 W Colfax Lakewood, CO 80215

    • Quality Auto Sound

      586 S. Chambers Rd. Aurora, CO 80017

    • Quality Auto Sound

      8936 W. Bowles Ave Suite A Littleton, CO 80123

    Business ProfileforQuality Auto Sound

    Car Stereos
    Multi Location Business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 4 Customer Reviews

    Customer Complaints

    5 complaints closed in last 3 years

    2 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    This is a multi-location business.

    Find a Location

    Quality Auto Sound has 7 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Quality Auto Sound

        11870 Washington St. Northglenn, CO 80233

      • Quality Auto Sound

        7236 N. Federal Blvd Westminster, CO 80030

      • Quality Auto Sound

        8402 W Colfax Lakewood, CO 80215

      • Quality Auto Sound

        586 S. Chambers Rd. Aurora, CO 80017

      • Quality Auto Sound

        8936 W. Bowles Ave Suite A Littleton, CO 80123

      Location of This Business
      11870 Washington St., Northglenn, CO 80233
      BBB File Opened:
      7/1/1976
      Business Management
      • Mr. Robert Valdez, Regional Manager
      • Mr. Devin Skelton, Manager
      Contact Information

      Principal

      • Mr. Robert Valdez, Regional Manager

      Customer Contact

      • Mr. Robert Valdez, Regional Manager

      Customer Complaints

      5 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      12/05/2023

      Complaint Type:
      Service or Repair Issues
      Status:
      Answered
      I received a car alarm/start as a gift 3 years ago. Two weeks after having it installed by QAS(Quality Auto Sound) it started having issues. For the duration of 3 years I have taken it in at least 15 times and they will not fix the issue. This last time I went it they saw it tried to fix it, they said to give it tw0 weeks. I went back in and let them know that it did work. I think the guy name is **** told me that if I bought a *** on Amazon they would waive the installation fee. Then when I got there another staff member told me that I can order it but would be there would be a fee to install. They also told me that I can upgrade for $300.00. They also accused me of either washing the *** or pressing on it to hard. This is a ongoing issue for 3 years and they looked into the system at first said 5 but then the Manager acknowledged that it has been 3 years of me going in there. I was so upset that day since it was snowing very heavy and told them they made me go in with my 1 year old daughter just to tell me that. I need this replaced and fixed. I told them I even have pictures of when I would take it in they would leave wires hanging. They broke a part of the bottom of my glovebox where they would try to install it and I had to take it off because it was hanging. They had me going in ****************************** that they don't even have the same kit but wont fix it.
      Read More

      Customer Reviews

      4 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Darrell C

      1 star

      06/23/2023

      Well the service was the worst they had a guy working on my truck who had no idea what he was doing I had to put my own dash back together I purchased a new amp from them and a new stereo I spent over 2k I was in there several times in a 4 month period to have work done because it was never completed the first time around well during this time the Kenwood deck stopped working right I again went back and was told we need to order a new one to swap it out at that point I much rather just buy a new deck that was gonna be about **** dollars more then the Kenwood they said ok but we can only give you less then half credit for your Kenwood I then got furious and just wanted it removed and replaced with a new new Kenwood being it had a full 1 year warranty from Kenwood they wanted to pull there display out and swap it out that way I then said no I give you back your deck you give me all my stuff I bought back the way I bought it they never gave me back my old amp ***** said the installer stole it and is no were to be found so I have a stereo that don't work a missing amp and very poor quality work. I was good to these guys I bought that whole shop lunch and all they did was rip me off I wrote there headquarters and never got a response so now I will start to take legal action! They were that hard up over a 300 dollar difference when all they had to do was give me full credit on the Kenwood and I was gonna buy the Alpine for ******* to replace the Kenwood.. all in all I went to car toys and bought the Alpine from them had everything installed the way I wanted and now I am happy paid a little more but I got what I wanted! Quality auto sound I can't believe you stole my amp! Sure would like to hear from there corporate people but the shady business starts at the top!

      Local BBB

      BBB Great West + Pacific

      BBB Reports On

      BBB reports on known marketplace practices.

      BBB Business Profiles may not be reproduced for sales or promotional purposes.

      BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

      When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

      BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

      As a matter of policy, BBB does not endorse any product, service or business.