Business ProfileforEAS Tire & Auto, LLC

I started bringing my car here in late 2019 and in early 2024 there have been 7 changes of management. When I bought my car it had an oil leak and the manager didnt even check if the engine was still under warranty which it was the first time it leaked when the shop did a half a** cheap fix that didnt work but a month later when it was still leaking the warranty had just expired and I had to pay for a whole new engine. A month later my serpentine belt flew off because they installed it wrong and my water pump was damaged. They replaced both for free as they did with most of the mistakes they made on my car but when they damaged my steering wheel the manager told me they would replace it but I didnt hear anything for two months and when I finally called he said hed had the new wheel for weeks but wanted to check it was right so I sent him some photos and hed gotten the wrong one and needed to replace it, again over a month wait and when I called the wheel had been there for weeks but had been damaged while it was sitting on a shelf so they needed to order another one, a month wait, I finally call, this time he says the wheel just got in, its the right one, I bring my car in, get a call an hour later saying they realized the new one was the wrong wheel when they tried to put it on so they put my old wheel back, I pick up my car and two of the settings for my headlights no longer worked, I bring it in, they say it works fine and I was confused about the labels, I check my owners manual that confirms I was right about the labels but they still refused to do anything. Nearly 2 years since they initially damaged my steering wheel its still not been fixed, the lights still dont work right, and when I last talked to them I was told they couldnt keep ordering steering wheels and getting charged to return them so theyd see about cutting me a check to make it right and they just ghosted me about it, not answering my calls, not returning my messages. Avoid at all cost