ComplaintsforG-Force Powersports, LLC
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Complaint Details
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Initial Complaint
10/24/2021
- Complaint Type:
- Sales and Advertising Issues
- Status:
- Resolved
Purchased and paid-in-full for a vehicle on 6 March 2021 and have not received a title or manufacturer's certificate of origin (MCO). Pursuant to Colorado State Law Title 42-6-112, Colorado Revised Statutes, dealers must provide a title or MCO no later than 30 days from purchase. I have spoken with this business regarding this matter and no action has been taken to deliver the title or MCO. I request a title or MCO be mailed to my address on file immediately.Business response
11/05/2021
The original MCO was mailed to the customer on 3/20/2021. Customer called in May to say he hadn't received the paperwork. A duplicate was requested from the manufacturer and we received it on 8/17/2021. We tried to contact Mr. ******* multiple times with no response. After the BBB complaint was filed, we called him again and he responded the next day. Title work including the new MCO was then overnighted to him.Customer response
11/08/2021
Better Business Bureau:
I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.
Sincerely,
***** *******
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.