Business ProfileforJCP Financial

******************* professionalism, comprehensionrainpower and reasoning. After a four month delay on my 2020 tax return, in which **** filed, I reached out to the **** They advised the return had not been received, in their system and a penalty would be issued. I immediately reached out to ****, as a client would, to make him aware of the information I was given. The phone call to **** was interrupted, by he and a Door Dash employee, auguring, the food was delivered to the wrong address. The only information/advise **** provided during that phone call, was to contact the *** again. The brief call to **** was exactly four minutes and thirty three seconds. Within a week, I received an Invoice/****, in the amount of $85.00 for the inquiry. I called the office of JCP and the receptionist could not explain why I was charged and advised me to contact **** direct. I emailed ****, disputing the debt. Following several back and forth phone calls and emails to ****, he continued to argue that the tax forms were correct. A mistake couldn't have been made on his behalf and would not mention the **** I received, after verbally agreeing he would reverse the charge. I finally realized there was no rational thinking on his part and requested **** no longer contact me and asked he remove all points of contact for myself from his file. I advised I will not be paying the unreasonable charge and I most certainly will not be a returning customer. **** again fired back with an email, stating he made no errors and the charge was applied accordingly. Just as the previous review stated, if you hire JCP Financial/****, be prepared to pay when mistakes are made and or you have questions or concerns.