Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Statebridge Company, LLC has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforStatebridge Company, LLC

    Loan Servicing

    At-a-glance

    Customer Reviews

    1.24/5stars

    Average of 17 Customer Reviews

    Customer Complaints

    80 complaints closed in last 3 years

    17 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Overview

    Statebridge Company, LLC provides loan servicing.

    Products & Services

    Statebridge Company is a special servicer of mortgages based in Denver, CO. They act as an intermediary between the investor and the consumer.

    Business Details

    Location of This Business
    6061 S Willow Dr Ste 300, Greenwood Village, CO 80111-5151
    BBB File Opened:
    10/6/2010
    Years in Business:
    16
    Business Started:
    8/13/2008
    Business Started Locally:
    8/13/2008
    Business Incorporated:
    8/13/2008
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Limited Liability Company (LLC)
    Hours of Operation

    Primary

    M:
    7:00 AM - 7:00 PM
    T:
    7:00 AM - 7:00 PM
    W:
    7:00 AM - 7:00 PM
    Th:
    7:00 AM - 7:00 PM
    F:
    7:00 AM - 6:00 PM
    Sa:
    8:00 AM - 12:00 PM
    Su:
    Closed
    Business Management
    • Ms. Lisa Lyle
    • Mr. Kevin Kanouff, CEO
    • Mr. Scott Drosdick, General Counsel
    • Mr. David McDonnell, COO
    Contact Information

    Principal

    • Mr. Kevin Kanouff, CEO

    Customer Contact

    • Ms. Lisa Lyle
    • Mr. Kevin Kanouff, CEO
    Additional Contact Information

    Phone Numbers

    Website Addresses

    Customer Complaints

    80 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Customer Reviews

    17 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Candy P

    1 star

    04/01/2024

    I spoke with ****** at Statebridge LLC on 4/1/24 who told me the call was occurring on a recorded line - standard message. I called this company because of a recent letter received in the mail. I wanted to understand what it meant. The letter states that the loan maturity date of my loan which was dumped by PHH Mortgage In January 24 to Statebridge LLC / ****** UNETHICAL SCAM ARTIST becomes due and payable in the full amount of the loan balance as of May 2024. I also told him I was recording the call and he hung up on me. I called again and he answered.My loan is for a second mortgage on my principle residence. I asked ****** what does loan maturity mean? He said the full principle balance comes due. I asked him what happens if the principle isn't paid in full? He said the property would go into foreclosure. I asked him what happens if the property goes into foreclosure, he said they will come in and "swoop up my property". How is this ethical? PROPERTY OWNERS BEWARE! RECORD EVERY CALL. DOCUMENT EVERYTHING! THIS COMPANY IS STEALING HOMES FROM PEOPLE WHO CANT AFFORD TO PAY OFF THE FULL BALANCE AND CAN ONLY AFFORD TO MAKE GOOD FAITH MONTHLY INSTALLMENT PAYMMENTS. PLEASE READ EVERY CORRESPONDENCE FROM THIS COMPANY CAREFULLY, TIMELY AND DILIGENTLY OR YOU MAY LOSE EVERYTHING YOU WORKED TO HAVE A ROOF OVER YOUR HEAD! OR, YOU MAY BE FACED WITH AN UPHILL COURT BATTLE!This company needs a class action lawsuit because of its unethical practices. Their website at ************************************************** is unprofessionally set up with runtime errors and is a sham. The last statement I received cited my Payment due date was 4/1/24, but if I didn't make the payment on 3/31/24, a late fee of $74.12 may be assessed. What? Who does this? Charging before the due date? I asked ****** about this. He said no late fee if paid today.What recourse is there for consumers who PHH Mortgage did a dump and gave this SCAM ARTIST our loans?

    Local BBB

    BBB Great West + Pacific

    BBB Reports On

    BBB reports on known marketplace practices.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.