5 Customer Reviews
- Date
- Highest Rating
- Lowest Rating
Review from Melissa M
1 star01/14/2024
I would not recommend them to anyone i have called and called all morning long for someone to come and service my heating and they said my service want not covered in my warranty cause it was after hours. So had to freeze are butts off over the weekend in freezen cold weather! Not cool!
A-1 Heating & Air Conditioning Services Response
01/15/2024
We were contracted by ********************** to install your new free high efficient furnace. ERC is a tax payer funded nonprofit organization and provides free home energy efficiency upgrades to income-qualified households. As stated on all of our invoices, warranty service is to be performed during regular business hours. There is an option for an after hours emergency service call, but there is an after hours service fee for this service, which you declined. You were scheduled first thing Monday morning and ************** did take care of the problem and had your heat back up and running despite the constant harassment and nasty messages left by you and your partner. Unfortunately the problem was not a warranty issue and should have been billed. Despite everything, we did not bill you and solved your problem.Review from Lacie M
5 stars02/01/2022
Thomas with A1 Heating and Air Conditioning came out to replace my thermostat. He was helpful, nice, and patient. He explained everything and answered all my questions. I am always happy with the service I get from A1 Heating and Air. I am a returning customer and I have been for nearly seven years. If you want professionals who know what they are doing and who are honest, then this is the company for you! Excellent job as always.Review from Cathy H
5 stars01/26/2022
A1 is the best choice for service, installation and repair. Efficient, friendly and affordable.Review from Mark P
5 stars10/14/2021
Sic month maintenance service today. Easy as could be. Timely, thorough and complete. A1 is tops. A++++++Review from Mark P
5 stars05/04/2021
Performed twice a year service under our agreement. Excellent service as usual. Thomas is the best technician. He even noticed a wasp nest and bird nest in our fireplace exhaust which we immediately addressed. A++++++ A1 is A1!
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