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Find a Location

Randy Premer Repair Inc has 2 locations, listed below.

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    Customer ReviewsforRandy Premer Repair Inc

    Auto Repair
    Multi Location Business
    View Business profile
    View Business profileBBB accredited business

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    2 Customer Reviews

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    • Review from Jenny J

      1 star

      04/13/2023

      I think people have missed Randy wrong. Not only does he call his customers Liars but when they go to him for help it seems like he does bare minimal work. He supposedly stands behind his work and yet sent me home with my vehicle still absolutely broken and not starting. On top of that I got my vehicle back with the passenger window no longer working and my windshield broke from Passenger to driver side. When I asked him what happened to my windshield, he got snippety and told me it must have been me. And then he tried pointing out two other spots on my windshield that I put ******** stickers on so the pin holes wouldn't spread. I told him I know what I did I even fixed those. I asked him if he had any cameras on the corner of 8th Avenue and 13th Street and he said his facility does not. So how does anybody actually know the quality of the work he gives back. How is he held accountable for any damages or a vehicle still being broke after repair cost. As I was walking out the door and I grabbed the business card, he told me to never call him again and that he never wants to see me again. That's an amazing way to treat a customer. So I was told I did damages to my vehicle while it was on their property I guess, and that I'm a liar, and he straight up told me that he didn't fix my vehicle because it would start for him. I took my vehicle to him because the fuel pump went out and I told him that. He says it starts up just fine why fix something that isn't broken. Are you joking me?! So I get in my vehicle to drive it off of the property and it doesn't start. Even though he just said that he had driven my vehicle around the block 5 minutes prior and that it has started up every time he has started it. My air filter was sprawled out on my passenger seat? He never checked the pressure gauge any of the times he had my vehicle started. Then got pissed at us when we asked him why he didn't. Unprofessional, untrustworthy, and unreliable. Double check your vehicles work
    • Review from Annette S

      1 star

      10/18/2022

      HORRIBLE!!! Worst customer service, shoddy fix on our machine. Took over 1 month to get our ATV back and we got it back with more problems then we took it in with. Missing or loose pieces, literally coming apart on the way home. Still does not run correctly. Trying to speak with the owner about our concerns was pointless. I was just told to take it somewhere else because he didn't want to address these issues. Is he embarrassed of his business and work ethic? He should be! DEFINATELY NOT AN A+ BUSINESS!!!

      Randy Premer Repair Inc Response

      10/26/2022

      The unit was brought in for warranty repairs through ******* ***** ******. The warranty authorization process and receiving the parts provided by ******* does take some time. ******* stated the issues were very squeaky brakes, has problem going into gear, sometimes it is hard to turn the engine on. The brake issue was resolved. We installed a shift linkage extension that we received from *******. During the time the unit was here at our shop we never encountered any starting issues. While working on the unit we failed to put the seat grommet's back on. She also stated that we damaged a spark plug wire. The parts have been sent to her to resolve this matter. She called our shop expressing her displeasure. I did apologize to her at that time while on the phone. She continued to state her displeasure in regard to our work, at that time I suggested that she try another repair facility.

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