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Find a Location

Skyline Property Management Inc. has 1 locations, listed below.

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    Business ProfileforSkyline Property Management Inc.

    Property Management
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 4 Customer Reviews

    Customer Complaints

    5 complaints closed in last 3 years

    2 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 9/9/2011

    Years in Business: 55

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Overview

    Skyline Property Management Inc offers property management services.

    Products & Services

    Rental of apartments and town homes.

    Business Details

    Location of This Business
    11280 W 20th Ave, Lakewood, CO 80215-3618
    BBB File Opened:
    9/8/1989
    Years in Business:
    55
    Business Started:
    1/1/1969
    Business Incorporated:
    12/12/1969
    Accredited Since:
    9/9/2011
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Corporation
    Alternate Business Name
    • Adrienne Townhomes & Apartments
    • Allison Court Apartments
    • Americana Lakewood Apartments
    • Applewood Crest Apartments & Townhomes
    • Carr Street Townhomes
    • Creekside At Amherst Apartments
    • Dover Commons Apartments
    • Edelweiss Apartments
    • Heritage Apartments
    • Iris Street Townhomes
    • Laura Ann Apartments
    • Monaco Parkway Apartment
    • Oak Hill Apartments
    • Paramount Garden Apartments
    • Parkview Terrace Apartments
    • Ralston Park Apartments
    • Summit View Village Apartments
    • Three Spruce Apartments
    • Union Square Apartments
    • Skyline Realty, Inc.
    • Hampden Village Apartments
    Hours of Operation

    Primary

    M:
    9:00 AM - 5:00 PM
    T:
    9:00 AM - 5:00 PM
    W:
    9:00 AM - 5:00 PM
    Th:
    9:00 AM - 5:00 PM
    F:
    9:00 AM - 5:00 PM
    Sa:
    Closed
    Su:
    Closed
    Business Management
    • Mr. Jim Billings, President
    • Ms. Tami Buchanan, Vice President
    Contact Information

    Principal

    • Mr. Jim Billings, President
    • Ms. Tami Buchanan, Vice President

    Customer Contact

    • Ms. Tami Buchanan, Vice President
    Additional Contact Information

    Fax Numbers

    • (303) 989-8073
      Primary Fax

    Industry Tip

    BBB Tip: Property management

    Customer Complaints

    5 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    04/11/2024

    Complaint Type:
    Order Issues
    Status:
    Answered
    I rented an apartment briefly from a management company in the greater Denver **** in 2017. I ended up needing to break my lease. I moved on in September of 2017 and paid the entirety of the rent owed, the fees for breaking the least, utilities and anything I was said I owed when I left. About 6 months later, I got a bill saying I owed $196.98 for rent owed for 6 full days in October plus utilities. I asked them to show me an accurate calculation of the charges showing a transaction history that accurately captured the full costs of my moving out. I also did not know that it was legal to charge a full fee for services during a month when the apartment had been released to a different individual. I received more of the same miscalculated information from a collection agency/law firm I followed up with and requested an accurate rebilling which I never received. For months thereafter, I received countless harrasing calls for collections where the amount owed kept increasing. I asked for them to cease and desist because I paid the company more than a fair amount to terminate a lease in September. I was charged for services I did not receive on the final bill which is the total owed according to them, which I refute. I was served by a Summity County Sheriff's officer regarding this yesterday. Meaning that well over 6 years after I paid and moved out, I am being sued for an amount that is unreasonable and unfair.
    Read More

    Customer Reviews

    4 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    C. R.

    1 star

    04/17/2023

    Tried several times over 15 years to move here. Finally timing was right and move in date was scheduled. ***** was signed online two days prior to move in. I read lease very carefully to see how much money was needed at move in. On move in day, manager informed me I needed to include the full rent for the following month. My reading of the lease said that would have been true if the move in date was one day later. They set the date. I was allowed to move in. However, within days the manager phoned me again telling me I was still wrong and that I better get it right because next time. The hostility she exhibited was alarming. I contacted her supervisor who did say the manager needed more training. However, there was no apology or explanation from the manager. From then on, I felt threatened. I did not know what to expect.Questionable writeups became regular events. **** letters are not enough to state everything. Just after six months on the lease, a writeup was issued that had no basis in fact. It was signed by the manager, further endorsed by her supervisor. The issue was noise at 2:00 a.m. blaming multiple guests from my apartment. Both management people had rehearsed answers to my protests, and what I did say was completely ignored. When my lease was up, it was not renewed.No reason has to be stated when a lease is at its end in ********. Therefore I have wondered why they would fabricate a falsely created writeup. I think the manager most likely invented the accusations, then **** her supervisor into supporting the writeup. There was no interaction regarding facts. They simply refused to listen. There was no noise at the times cited, yet even that they refused to hear.Owners/managers will always win over renters when there are issues, but these people flat lied. Leases do not spell out consequences when management has breached the lease. The hostility that began my lease never stopped, but I was the one who had to pay.

    Skyline Property Management Inc. Response

    04/18/2023

    We understand that having complaints made against you can be frustrating and concerning, particularly if you believe that they are unfounded or fabricated. We take all complaints seriously and investigate them thoroughly to ensure that our community is a safe and comfortable place for everyone to live. The corporate office received multiple complaints directly from the other residents regarding the noise violations so they were addressed according to the policy used for all validated resident complaints.

    Your lease was not renewed as Skyline considered the business relationship between yourself and Heritage Apartments to not be working out. We hope that you find a place that meets all of your needs and expectations, and that you're able to create a positive and fulfilling living experience for yourself and those around you.

    Customer Response

    04/18/2023

    The writeup I challenged was delivered the day it supposedly happened. I did not have to try to remember the events of that night. In fact, I was relieved. We had no multiple guests. In fact, we lived by the doors that were allegedly slammed. There was no such noise as described even occurring that night.Corporate *** have received complaints at other times. You must be confusing your days. My neighbors would not lie about this. I believe your manager would and did. Then you believed her. Your manager failed to overcome her initial hostility toward us. We had enough real issues without fabricating a total lie. She should have waited a week, then perhaps our memory of the previous morning would not have been so fresh. Hearing We had to address it, out of both of your mouths sounded so fake and very rehearsed.

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