Customer ReviewsforFort Collins Kia

They get 1 star because the sales guy (Michael) was good and helpful. But after that it went downhill... all I can say is check your paperwork and then check it again. They worked a service contract for $2100 in to my deal without me even knowing it (monthly payment was same). Or needing it for that matter, as it's a freaking lease! (they have you sign on a tablet, so you need to request to see the full paperwork). Luckily those service contracts are cancelable.... so I proceeded to return to the dealership to cancel it. At which point Brent, their finance manager, told me I needed to call the 800 number on the bottom of the service contract to cancel, but then when you call it, they tell you the dealer is the only one who can cancel! So he straight up lied about that, hoping I'd just give up or something. But I am following through, even if I have to go there every day, as It is my right (written right in the contract) and this dealer is just giving me the run around. I left messages for the GM now as well, but I'm sure that will go nowhere... Shady shady! And I thought those days of shifty car sales tactics were over.... Just stick with a different Kia dealer and you should be good, as the car is great!. As a matter of fact **** *** ***** is great. I stopped in after all this and their sales manager took the time to look over the paperwork and told me how shady he even thought it was and gave me some advice. Even gave me his number to call with follow up questions, even tho it wasn't their sale! They will have my business and recommendations from now on. I'm sure most Kia dealers are good, just AVOID Fort Collins KIA and remember that nice and courteous doesn't always mean honest!!