Business ProfileforAll Pro Restoration

This business was called, upon recommendation from our carpet cleaners, when we had a small water leak into our basement from a broken master valve from the sprinkler system. The affected area was only a wet carpet and pad, measuring 13'x6', requiring only that the carpet be pulled up and dried and the pad removed. The baseboards and drywall were not affected. The employee of the company represented that the law required that baseboards be removed and that holes drilled into the wall for asbestos and lead testing; under the duress of the situation i did not have time to research the assertion. They did supply an estimate at the time but did so by misrepresenting the law. When I did research the law, and confirmed with ****** at the ****** it became clear that such was not the case - testing is required only in the cases of remodeling, renovating or demolishing - clearly not in this case, and as such the employees were not at risk. They subsequently deployed 3 industrial fans, an air scrubber, and a dehumidifier in addition to destroying 50' of baseboard and drilling holes in the drywall, several of which are visible above the baseboard and will need to be repaired. The total invoice came to $2873 for what should have been pulling up the carpet and removing the affected pad alone. In addition we have the costs of replacing the baseboards and repairing the holes in the walls. I have spoken to the owner ****** on 2 occasions and he will not consider working with us on the charges, for which I feel $1200 would be fair. It would not be reasonable to submit this to my homeowner's insurance as the eventual cost with premium increases and subsequent potential claims would be more than these charges. As noted ,we are seeking only a fair resolution of the actual work required.