Business ProfileforRocky Mountain Exteriors

*** placed a new roof and gutters on our home and covered porch. Immediately after this work, we had problems with water leaking into our lights, outdoor ceiling sockets, and down the wall of our covered patio when it would rain. This was never a problem with our old roof.I forwarded them a video of the water leakage mid-storm and they came back out to assess the situation. They simply placed more caulking all over our shingles in the area of concern, which did not fix the problem. We still had water leakage issues with our patio which I can only imagine has caused damage that is unseen. I have tried to contact this company multiple times to get this problem solved, but to no avail. Finally, a guy came to assess the area. He noted multiple areas that he thought water could be coming in and he re-sealed these areas again. Although we appreciated the attempts at sealing the area, this is just temporizing a larger problem. Ultimately, new shingles and flashing need to be properly placed. I also personally do not believe that the flashing was replaced the first time, nor did another inspector feel that it was replaced. I have noticed there are multiple other areas on the roof where the shingles are raising up (like waves) and this roof is less than 2 1/2 years old. These issues listed above were not issues with our 20 + yr roof, and only became an issue once it was replaced. Our next-door neighbor also had their roof replaced with *** the same month, and they are now experiencing similar problems with their roof. The craftsmanship is poor and we are having problems only two years out, I cannot imagine our roof lasting 20+ yrs without significant damage to the structure of our home. *** claims they have a three-year labor warranty and will fix anything that was caused by faulty workmanship or improper installation, which seems to be the whole roof. Sealant will not fix these problems only proper roof installation will.