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Complaint Details
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Initial Complaint
09/19/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Resolved
Im trying to find out about my brothers case with this company. He died over a month ago and I cant get a call back from this company.Business response
09/20/2023
Dear Mr. and ***************,
Thank you for letting us know about your concern. After our office was first notified on August 16, 2023, of ************************ passing, the attorney, who had been handling his case, *****************************, left Bachus & Schanker. As a result, Mr. ********* case was re-assigned to another attorney, ***************************, who has more than twenty years of litigation experience. ****************** can be reached on his cell phone at *************. He welcomes any communication regarding the case whether through a phone call or text. Between the delay in our office finding out about Mr. ********* passing and the attorney, who was handling the case no longer being involved with the case, we apologize for any delay in touching base with you.
Mr. ********* case is proceeding forward, as scheduled. It has been set for trial to begin on April 4, 2024. The pre-trial conference is set for March 24, 2024. Our office is drafting written discovery requests to be served on the Defendants, setting *********************** deposition, and working to finalize a proposed CRCP 30(b)(6) Notice to depose Defendant, Colorado Sanitation Services.
****************** would like to speak with the family, including the two of you, in order to discuss setting up an estate for ******************** as well as expectations proceeding forward. Bachus & Schanker previously spoke with Mr. ********* sister, regarding the status of the case. ***************** called ************** at *************, but there was no answer. He left a voicemail. ********************, who is Mr. ******** paralegal, also reached out twice to ************** at the same number, but there was no answer. ******************** called ************** last Thursday (9/14/23) and this Tuesday (9/19/23). She was unable to leave a voicemail last Thursday (9/14/23),but did leave a voicemail this Tuesday (9/19/23). If you are unable to get in touch with ******************, you can reach out to ******************************** Her email is ***********************************************. Mr. ******** email is *******************************
If you have any further comments or questions, please do not hesitate to call.Customer response
09/20/2023
Better Business Bureau:
I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.
Sincerely,
***********************
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Contact Information
950 17th St Ste 1050
Denver, CO 80202-2800
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Get a QuoteCustomer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.