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Business Profile

Auto Services

Service Street

Reviews

Customer Review Ratings

1.18/5 stars

Average of 39 Customer Reviews

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Review Details

  • Review fromJennifer D

    Date: 10/14/2022

    1 star
    Had my front brakes serviced at the Quincy ******** in Aurora. Had to take the vehicle in multiple times due to issues with the work done. My rotors are just over a year old and only have ****** miles on them, and Ive already had to have them replaced! I do not recommend having your vehicle serviced here EVER!!

    Service Street

    Date: 10/17/2022

    ********,I apologize for your experience at our location. I pulled up your original repair order from August 2021. I also see you went back to the location and they replaced your brakes again in October 2021. If you are having any issues with your breaks from the replacement any of our Service Street locations would be able to help assist you in determining what the issue may be going on with your brake system on your vehicle. Your brake pads and rotors are covered under our 5 year ****** warranty. Sometimes there are faulty parts that manufactures make and don't last as long as they should. This where our warranty comes in so you wouldn't have to pay for repairs that you have recently had completed. We have another location in Aurora that would be happy to assist you in your concerns with your brakes. Once again we do apologize for any inconvenience that this may have caused you. Thank you Service Street

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