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Find a Location

Rampart Roofing, Inc. has 1 locations, listed below.

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    Business ProfileforRampart Roofing, Inc.

    Roofing Contractors
    BBB accredited business

    At-a-glance

    Customer Reviews

    4.98/5stars

    Average of 44 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 12/1/2009

    Years in Business: 16

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Business Details

    Location of This Business
    1353 S 8th St Ste 203, Colorado Springs, CO 80905-7394
    BBB File Opened:
    10/27/2009
    Years in Business:
    16
    Business Started:
    1/8/2008
    Business Started Locally:
    1/8/2008
    Business Incorporated:
    1/18/2008
    Accredited Since:
    12/1/2009
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Corporation
    Number of Employees:
    6
    Business Management
    • Mr. Matt Munro, Owner
    • Ms. Melissa Munro, Owner
    • Ms. Amanda Wynn, Marketing Director
    Contact Information

    Principal

    • Mr. Matt Munro, Owner

    Customer Contact

    • Ms. Melissa Munro, Owner
    Additional Contact Information

    Email Addresses

    Industry Tip

    BBB Tip: Hire a trusted roofing contractor to repair, replace roof

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    05/30/2023

    Complaint Type:
    Product Issues
    Status:
    Resolved
    Tree fell on my roof on 2 December 2022. I am greatly concerned due to the clear departure from the ordinary standard of care a reasonable person might expect from both Rampart Roofing *** located at ********************************************************************* Ph: ************ with email www.RampartRoofing.com and TRAVELERS PERSONAL INSURANCE COMPANY Mountain West Claim ****** - ******** Ph: ************ Thus far we are approaching 6 months and the only thing done quickly was Rampart Roofing ***. putting a blue tarp on my roof. Additionally, as you can see from the initial adjustment, Travelers attempted to pay me off with a grossly inadequate settlement. Furthermore, Rampart Roofing *** took 4 months to send a revised supplement adjustment to Travelers. These actions are an unjustifiable failure to perform and clearly indicate neither company wishes to act in good faith on this roofing claim.Timeline:2 Dec 2022 - Date of Loss 5 Dec 2022 - Travelers payment of $1848.59 was received 9 Dec 2022 - Rampart provide initial quote 10 Dec 2022 - Rampart tarped roof damage 29 Dec 2022 - Travelers correspondence for $1848.59 was received.9 Feb 2022 - I asked Rampart "When can I expect some progress on my roof?" Rampart's response "I am waiting for a few more quotes..."7 Mar 2022 - I ask Rampart when can expect my roof to be repaired.9 March 2022 - Rampart says engineers reviewed the structure.23 March 2022 - I ask Rampart for status 12 April 2022 - I ask Rampart when my roof will be repaired.17 April 2022 - Rampart says they sent supplement to Travelers 22 April 2022 - I ask Rampart again on latest status or ETA 3 May 2022 - Rampart contacts Travelers asking to see estimate, Travelers contacts me via email for permission.6 May 2022 - Rampart and Travelers communicate via email 12 May 2022 - I complain to both Travelers and Rampart via email asking for an ETA on when my roof repairs, neither company responds to email or phone call
    Read More

    Customer Reviews

    44 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Brayden M

    5 stars

    03/22/2024

    Super helpful through the whole process, transparent, and kept me up to date on how things were going over the last six months. Even gave recommendations and walked me through the insurance claiming process, outside of what their own company covered. What more can you ask for?

    Local BBB

    BBB of Southern Colorado

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