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Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
02/02/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
When installing ******* they damaged my gutter and promised to repair it twice but never came to fix it. The owner seems to be stringing me alongBusiness response
02/06/2024
*****,
We apologize for the inconvenience and damage to the downspout. This repair was scheduled prior, however the appointment was missed by our tech because the owner of this post is not our original client and is not attached to the file.
The damaged downspout has been repaired.
Initial Complaint
10/28/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Resolved
I'm asking for a detailed bill such as what type of shingles were used and pricing. total cost broke down. I've asked Jax roofing for a detailed bill and can't get them to give me one. They gave me the attached vague bill.Customer response
10/30/2023
Better Business Bureau:
I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.
Sincerely,
***********************
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Contact Information
791 Copper Center Pkwy Ste D00C
Colorado Springs, CO 80921-8416
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Get a QuoteCustomer Complaints Summary
2 total complaints in the last 3 years.
2 complaints closed in the last 12 months.